About The Position

We are actively hiring a full-time Market Development Associate to join our Growth team. The Growth team is responsible for client acquisition, expansion, and customer retention, for our provider and payer customers, which include, but are not limited to, health systems, health plans, post-acute providers, and primary care groups. As Market Development Associate, you will be responsible for building and engaging our post-acute network, a critical growth and retention driver for Bamboo Health’s customers. This role will report to the Vice President of Health System and Community Growth.

Requirements

  • A mission-driven focus with a passion for spearheading change.
  • BA/BS degree is preferred.
  • 1-2 years professional experience in Healthcare (Health IT a plus).
  • Strong organizational and project management skills.
  • Experience in sales or customer service role preferred.
  • Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
  • A forward-thinking, curious mindset with an openness to experimenting with new technologies.
  • Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
  • Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
  • Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
  • The ability to travel periodically for work.

Responsibilities

  • Ensure post-acute organizations are engaged and contracted in a timely manner to support consistent YoY growth.
  • Collaborate with Growth Market Development Directors to identify and prioritize critical network gaps proactively.
  • Create and execute sustainable strategies for continuous network outreach and growth.
  • Support cross-functional efforts to improve efficiency of end-to-end post-acute contracting and onboarding process.
  • Support post go-live engagement when needed.
  • Support Reseller contracting and communications.
  • Manage an independent book of long-tail, low-touch customers through escalated support, product-specific knowledge and delegation.
  • Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).
  • Stay curious about emerging AI tools and how they can streamline or enhance work within your function.

Benefits

  • Join one of the most innovative healthcare technology companies in the country.
  • Have the autonomy to build something with an enthusiastically supportive team.
  • Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.
  • Receive competitive compensation, including health, dental, vision and other benefits.
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