Market Delivery Warehouse Associate - Days
About The Position
This role involves managing warehouse operations for market delivery, including receiving, staging, loading, and shipping various products like appliances and outdoor power equipment. The associate will also be responsible for product assembly, pre-delivery inspections, maintaining a clean, organized, and safe work environment, and participating in sustainability programs. Key duties include inventory management, reconciliation, and reporting using various warehouse management systems and software. The position also entails executing the Return to Manufacturer (RTM) program, processing damaged or returned merchandise, communicating with vendors and 3PL partners, and resolving customer and cargo issues.
Requirements
- High School diploma
Nice To Haves
- 1-2 Years of directly related experience in inventory and return processes
- Experience working with vendors
- Strong attention to detail and organizational ability
- Proficiency with warehouse technology and inventory systems
- Comfortable working independently and in a collaborative, fast-paced environment
- Forklift certification may be required
Responsibilities
- Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.)
- Stage next-day and future delivery items from or for external delivery teams (XDT)
- Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity)
- Complete product assembly and conduct pre-delivery inspections
- Maintain a clean, organized, and safe work environment
- Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs
- Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting
- Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation
- Generate and monitor reports, including RTM worklists and damaged-on-hand reports
- Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination
- Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing
- Process and disposition damaged, discontinued, defective, special order, and canceled merchandise
- Secure return authorizations from vendors and submit credits for customer-returned items
- Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims
- Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams
- Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems
Benefits
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
