Market Delivery Warehouse Associate - Days

Lowe's Companies, Inc.Wilmington, NC
Onsite

About The Position

The Market Delivery Warehouse Associate is responsible for handling inbound and outbound shipments, managing inventory, and ensuring efficient warehouse operations. This includes unloading and receiving products from distribution centers and vendors, staging items for delivery, and loading outbound freight. The role also involves product assembly, pre-delivery inspections, and maintaining a safe work environment. Key responsibilities extend to operating recycling equipment, participating in sustainability programs, and performing daily inventory reconciliation, cycle counts, and audits. The associate will manage all functions within the Warehouse Management System (WMS), generate and monitor reports, and utilize various systems like MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics. Additionally, the position involves executing the Return to Manufacturer (RTM) program, processing damaged or returned merchandise, securing return authorizations, and communicating with third-party logistics partners to resolve delivery claims. Maintaining professional relationships with vendors and liquidation partners and resolving customer and cargo issues are also part of the role.

Requirements

  • High School diploma

Nice To Haves

  • 1-2 Years of directly related experience in inventory and return processes
  • Experience working with vendors
  • Strong attention to detail and organizational ability
  • Proficiency with warehouse technology and inventory systems
  • Comfortable working independently and in a collaborative, fast-paced environment
  • Forklift certification may be required

Responsibilities

  • Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.)
  • Stage next-day and future delivery items from or for external delivery teams (XDT)
  • Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity)
  • Complete product assembly and conduct pre-delivery inspections
  • Maintain a clean, organized, and safe work environment
  • Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs
  • Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting
  • Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation
  • Generate and monitor reports, including RTM worklists and damaged-on-hand reports
  • Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination
  • Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing
  • Process and disposition damaged, discontinued, defective, special order, and canceled merchandise
  • Secure return authorizations from vendors and submit credits for customer-returned items
  • Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims
  • Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams
  • Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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