Market Cashier

Columbia Country Club•Chevy Chase, MD

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About The Position

Position Summary: The Market Cashier serves as the first point of contact for members and guests entering The Market. This individual provides a warm welcome, assists members with the self-service ordering P.O.S. system, distributes non-alcoholic beverages, answers menu questions, and issues food order buzzers. This position plays a critical role in ensuring efficient service flow, maintaining a clean and organized front-of-house environment, and delivering a friendly, high-energy member experience in a fast-paced, seasonal setting.

Requirements

Must be 18 years of age
Must have good communication skills including understanding and speaking English
Held responsible for working all major club events to include Memorial Day, Fireworks (June 30th), 4th of July, CCC (July 10th), Labor Day and all other blackout dates noted in orientation
Able to meet the physical demands and responsibilities of the position. They will, while regularly performing the essential functions of the job, be standing, sitting, and lifting/moving items or objects over 20 pounds and sometimes lift/move items up to 35 pounds.

Responsibilities

Complies with the club's policies and procedures as established in the employee handbook
Greet members and their guests with a warm Columbia welcome each and every day.
Performs related Market set up and closing tasks.
Cleans all assigned work areas.
Follow the opening and closing duties explained by the supervisors including but not limited to cleaning of equipment, washing dishes, and stocking items.
Work as a team with supervisors, cooks, and other Market staff.
Arrive on time to each shift with a positive attitude wearing the uniform appropriately that is given at the beginning of the season.
Help clean machines when the supervisors designate a day for this task.
Attends any pre-shift meetings called by supervisors or management.
Thank members and guests as they leave the club.
Consistently follows all sanitation-related requirements, including those related to personal hygiene.
Always possesses professional behavior and appearance.
Completes other appropriate work assignments as requested by The Market manager.
Assist members with the self-service ordering P.O.S. system as needed.
Answer menu questions, including basic ingredient and allergen inquiries (refer complex questions to management or culinary team).
Distribute non-alcoholic beverages accurately and efficiently.
Issue and explain buzzer system for food order pickup.
Handle member concerns professionally and notifies a supervisor of any issues promptly.