Market Area Administrative Lead – Indiana

Apex Service Partners•New Haven, IN

6d•Onsite

About The Position

Overview Market Area Administrative Lead (Indiana) Location: Fort Wayne, Indiana with 25% travel to Northern Indiana Apex Service Partners is a leading residential home services company dedicated to building a network of best-in-class brands across the U.S. We partner with local businesses to provide exceptional HVAC, plumbing, and electrical services while fostering a culture of growth, collaboration, and excellence. Our mission is simple: empower people, deliver outstanding service, and create opportunities for long-term success. Why We Need You: We’re looking for a highly organized and strategic leader to oversee administrative operations across our Indiana market. This role is critical to ensuring smooth processes, supporting our growing network of brands, and driving efficiency as we continue to expand. The Big Task: As the Market Area Administrative Lead, you will manage and develop a team of coordinators and administrators who handle essential functions such as membership coordination and payroll. You’ll play a key role in integrating new acquisitions, ensuring seamless onboarding into Apex systems and processes, and transforming workflows to create the most efficient administrative structure possible. This position provides direct support to the Market Area President of Indiana and serves as a key liaison for operational excellence.

Requirements

Proven experience in administrative leadership (2+ years required), preferably in the home services industry.
Strong ability to streamline processes and implement best practices.
Experience managing and developing teams.
Excellent organizational, communication, and problem-solving skills.
Ability to thrive in a fast-paced, growth-oriented environment.

Nice To Haves

Familiarity with ServiceTitan or similar operational platforms is highly preferred.

Responsibilities

Oversee and mentor a team of coordinators/admins, fostering a culture of accountability and growth.
Evaluate and improve administrative workflows to maximize efficiency and accuracy.
Lead administrative onboarding for new acquisitions, ensuring alignment with Apex systems and standards.
Maintain and update ServiceTitan configurations and other operational platforms.
Collaborate with payroll, membership, and trade support teams to ensure seamless operations.
Provide direct administrative and strategic support to the Indiana Market Area President.