Market Analyst/CRM Administrator

Sarasota Memorial Health Care System•Sarasota, FL

15d

About The Position

Designs and independently conducts market research, business analytics, customer relationship management, and reporting activities with the primary goal of customer acquisition and retention. Provides reporting and analytical support to the Marketing department in order to measure and improve the effectiveness of marketing strategies/campaigns and uses advanced analytics to support the strategic direction of the health system.

Requirements

Require a bachelor’s degree in business, Market Research, Statistics, or related field.
Require a minimum of five (5) years of relevant business-related experience working with CRM software and data integrity.

Nice To Haves

Prefer demonstrated effective computer skills with advanced proficiency in Microsoft Excel (i.e., v-lookups, pivot tables, complex formulas, etc.), Microsoft Access, Power BI, and other relational database packages.
Prefer knowledge of EPIC and Cheers CRM platforms.
Prefer demonstrated ability to comprehend both micro and macro level views.
Prefer demonstrated effective listening, written and verbal communication skills, as well as the ability to discuss data in a clear and concise manner to a broad and varied audience.
Prefer demonstrated ability to work independently and discern priorities and workflow without regular advisement.
Prefer demonstrated interpersonal relations and customer service skills.
Prefer flexibility to adapt to an ever-changing health care environment and varied workflow.
Prefer previous health care experience.

Benefits

Paid Time Off (start earning PTO on day one of employment)
Tuition Reimbursement
Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees
Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars
Life Insurance
Competitive rates
Bonuses offered
Disability Insurance
Retirement Savings Plan: 403b
Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp!
Bereavement Leave
Free Parking
On Campus Dining w/ a 10% discount
Credit Union w/ teller machines on campus
Direct Deposit
Free Wellness Screening
Free confidential counseling services
Employee Discount Programs
Recognition Programs
Referral Programs
Tremendous growth opportunities for hard workers!