Marina Attendant

Cleveland Metroparks•Lakewood, OH

3d•Onsite

About The Position

The Fuel Dock/Marina Attendant provides retail service to customers at the marina fuel dock and handles the day-to-day dock store responsibilities. The Fuel Dock/Marina Attendant effectively and efficiently assist customers and represent the park district in a professional manner. The incumbent will be expected to work outdoors in various weather conditions.

Requirements

High School diploma or GED required.
Must be age 18 or older.
Must complete fuel dispensing Class C Operator Training upon hire and TIPS training after hire.
Must possess and maintain a valid driver's license under the laws of the State of Ohio.
Strong customer service skills, preferably as a retail cashier.
Demonstrated experience with computers and/or point of sale equipment.
Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
Ability to perform work with a high degree of accuracy and organization.
Ability to work cooperatively with others.
Ability to perform with considerable independence and initiative.

Nice To Haves

Fuel attendant experience -- preferably marina/fuel dock -- preferred.
Boat knowledge (especially proper docking/tie up for power and sailboats) preferred.
Ability to work weekends, holidays, early mornings and evenings

Responsibilities

Provides immediate assistance to customers arriving at the fuel dock with re-fueling boats and fuel cans. Provides absorbent materials, as necessary. Confirms fuel type requested. Responsible for accurate register transactions for cash and credit sales. Understand and adhere to OSHA and environmental regulations regarding spillage, clean up, fuel transport, etc.
Provides immediate assistance with docking/securing customer boats arriving for re-fueling at the fuel dock. Ensures proper care and safety to customers and property while securing and releasing dock lines and otherwise assisting customer's arrival/departure from the fuel dock.
Provides customer service and assistance for fuel dock and dock store purchases, including handling cash, credit and internal account processing.
Processes Transient Dock requests.
Regularly monitors fuel levels for gas and diesel supply tanks to ensure continuous supply. Keeps manager informed of fuel supply for re-order.
Stocks and maintains dock store inventory, including consumables. Keeps displays neat and organized.
Performs regular general clean-up/maintenance of fuel dock: fuel hoses properly stored and ready for use, dock clear of debris and unnecessary items and equipment, trash emptied on a regular basis, and trash disposed of in accordance with environmental and OSHA regulations
Assists with cleaning of bait tanks. Sells bait and tackle.
Meets customer needs by selling merchandise. Provides quality customer service and ensures accurate point of sale transactions.
Accurately performs store opening and closing procedures.
Ensures daily fuel dock safely checks are performed at the beginning of the day prior to opening.
Performs general housekeeping duties including but not limited to dusting, mopping, cleaning bathroom, emptying trash, and maintaining a clean store.
Performs daily removal of seaweed and other debris from the harbor water as needed.
Keeps gas docks and associated public surface areas clean (uses water hose to spray down and scrub brush to keep area cleaned.)
Performs other duties as assigned or apparent.