Marina Administrator

The Boat HouseJohnsburg, IL
4d

About The Position

If you love creating great first impressions and keeping operations running smoothly behind the scenes, this role was designed for you. As the Marina Administrator, you'll be the welcoming face and operational backbone of our marina and convenience store-supporting customers, leading seasonal staff, and partnering closely with marina leadership to deliver an exceptional on-the-water experience every day. This is an ideal opportunity for someone who thrives in a fast-paced, customer-focused environment, enjoys leading by example, and takes pride in running an organized, fiscally responsible operation.

Requirements

  • Strong organizational and prioritization skills
  • Scheduling and workforce planning experience
  • Clear, confident communication across teams and with customers
  • Leadership through example and positive energy
  • Fiscal responsibility and comfort handling payments and expenses
  • Ability to work collaboratively across departments and locations

Nice To Haves

  • Previous experience in marina, retail, hospitality, or operations support preferred
  • Experience leading or training seasonal or hourly staff strongly valued

Responsibilities

  • Serve as a welcoming, knowledgeable point of contact for marina and convenience store customers
  • Lead training and daily support for seasonal cashiers and fuel attendants
  • Maintain accurate inventory for fuel, convenience store, and board shop items
  • Ensure proper pricing, rotation, stocking, and display of all retail products
  • Create and manage weekly schedules for seasonal staff based on business demand
  • Support marina leadership with SOPs, process improvements, and operational initiatives
  • Communicate consistently with management using company tools and reporting systems
  • Uphold budget expectations, reduce waste, and support financial accountability
  • Leverage AI tools responsibly to improve communication, organization, and professionalism
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