Maricopa Promise Program Coordinator/Student Services Analyst Sr. (Short-Term)

Arizona Department of Education•Scottsdale, AZ

63d•$60,136 - $78,177•Hybrid

About The Position

Maricopa Promise Program Coordinator/Student Services Analyst Sr. (Short-Term) Job ID: 321984 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $60,136.00 - $78,176.50/annually, DOE Grade 116 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Funding Information This is a short-term assignment with a projected end date of June 30, 2026 with renewal based on available funds and the needs of MCCCD. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-https://district.maricopa.edu/governing-board-operations/board-policies/1-vision-mission-values-and-strategies/1-0#:~:text=Our%20Mission%3A%20The%20Maricopa%20Community,and%20the%20communities%20we%20serve. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. https://www.maricopa.edu/colleges We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.https://www.maricopa.edu/industry/impact We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of https://www.maricopa.edu/about/careers/benefits available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage https://www.azasrs.gov/, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Qualifying Employer forhttps://studentaid.gov/manage-loans/forgiveness-cancellation/public-service (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Maricopa Promise Program Coordinator/Student Services Analyst Sr. (Short-Term) is responsible for the administration, coordination, and continuous improvement of the https://www.maricopa.edu/students/scholarships/maricopa-promise. This role supports the full lifecycle of the program, from application development to eligibility determination, student communication, and data reporting. The Maricopa Promise Program Coordinator/Student Services Analyst Sr. (Short-Term) is the liaison between internal departments and college teams, ensuring efficient program operations, compliance, and alignment with institutional goals. The position requires a combination of technical, administrative, and interpersonal skills to manage multiple stakeholders and ensure students receive timely, accurate support and funding.

Requirements

Bachelor's Degree from a regionally accredited institution in education, sociology, business administration or related field and four years of progressively responsible student services experience coordinating, administering, planning, or evaluating.
OR
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Nice To Haves

Two (2) or more years of experience coordinating student programs, scholarships, or financial aid processes within a higher education institution or similar setting.
Two (2) or more years of proficiency in using student information systems (e.g., PeopleSoft), CRM tools, or web-based application platforms.
Two (2) or more years of experience in developing and executing student communication plans across email, SMS, and other platforms.
Two (2) or more years of demonstrated ability to analyze data, perform reconciliations, and generate clear, actionable reports.
Proven ability to collaborate effectively with cross-functional teams and communicate with both internal and external stakeholders.
Project management certification

Responsibilities

Application Development & Eligibility Determination:
Develops, maintains, and oversees the Maricopa Promise application process
Determines initial and ongoing student eligibility in alignment with program requirements and collaborates with relevant departments for verification
Student Communication & Outreach:
Designs and implements a comprehensive communication strategy to guide students through the program
Ensures timely, accurate messaging regarding application status, eligibility, and next steps
Internal Stakeholder Collaboration:
Acts as the primary liaison to colleges and internal departments, providing regular updates, addressing inquiries, and supporting consistent program implementation across the district
Award Processing & Coordination:
Communicates award decisions to Financial Aid. Ensures accurate and timely processing of awards, mirroring best practices from similar programs like Phoenix Promise
Data Reconciliation & Reporting:
Conducts ongoing reconciliation of program data, ensuring financial and operational accuracy
Prepares regular reports on participation, funding, and outcomes to support institutional decision-making

Benefits

Nationwide Medical, Dental, and Vision Coverage
Paid Time Off: Vacation, Sick Leave, and Personal Time
20 Paid Observed Holidays
Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
https://www.azasrs.gov/, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
Tuition Reimbursement for employees and dependents
Annual Professional Development Funding
Flexible Work Schedules
District-Wide Wellness Program with Workshops and Webinars
Monthly Health & Wellness Calendar and Newsletter
Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
Employee Assistance Program (EAP)
Sight-On-Site Eye Care Services
Mobile On-Site Mammography Screenings
Pre-Retirement Planning Events
Qualifying Employer forhttps://studentaid.gov/manage-loans/forgiveness-cancellation/public-service (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)