Manufacturing Training Specialist
About The Position
If you are an experienced Training Specialist with a talent for communicating technical information, this role could be great for you! The primary role of the Manufacturing Specialist is to manage and maintain the Dozuki Knowledge and Training Management System to ensure effective training delivery across the organization. This role works closely with the Training team, Operations, IT, HR, and key stakeholders to enhance system functionality, troubleshoot technical issues, and support end-users. In this Role Your Responsibilities will Be System Administration & Support: Manage system access, roles, and permissions to ensure data integrity and appropriate user access. Support 1 or multiple sites depending on site size. Oversee daily operations of Dozuki including configuration, course uploads, and user management. Serve as the primary contact for Dozuki inquiries, offering technical support and resolving issues. Assist with testing and deployment of system enhancements. Reporting & Compliance: Monitor and analyze usage; create dashboards and reports to measure training completion and compliance. Support regulatory and compliance-based training assignments and tracking. Training & Documentation: Support the Training Department and Operations in structuring learning paths and onboarding experiences. Assigning training courses, tracking learner progress, and generating reports on training completion. Content Management Support : Uploading, organizing, and updating learning materials within Dozuki. Collaborate and assist Content Creators. Monitor documentation is updated as specified, including user guides, courses, work instructions, FAQs, and internal reference materials.
Requirements
- High school diploma or equivalent
- Minimum of 3 years of hands-on experience administering an LMS platform
- Experience in user management, LMS configuration, course uploads, and permissions setup
- Proven ability to create LMS reports and track training metrics
- Experience supporting end-users and troubleshooting technical LMS issues
- Excellent troubleshooting, communication, and problem-solving skills
- Experience with Learning Management Systems or an Information System
- Strong organizational and time management abilities
- Ability to manage multiple priorities and work independently
- Comfortable working cross-functionally with Training, Operations, IT, HR, and business leaders
Nice To Haves
- Bachelor’s degree in information systems, Training & Development, HR, or a related field
- Exposure to e-learning content development tools (Articulate, Adobe Captivate, etc.)
- Prior experience with a Learning Management System, or similar systems
Responsibilities
- Manage system access, roles, and permissions to ensure data integrity and appropriate user access.
- Support 1 or multiple sites depending on site size.
- Oversee daily operations of Dozuki including configuration, course uploads, and user management.
- Serve as the primary contact for Dozuki inquiries, offering technical support and resolving issues.
- Assist with testing and deployment of system enhancements.
- Monitor and analyze usage; create dashboards and reports to measure training completion and compliance.
- Support regulatory and compliance-based training assignments and tracking.
- Support the Training Department and Operations in structuring learning paths and onboarding experiences.
- Assigning training courses, tracking learner progress, and generating reports on training completion.
- Uploading, organizing, and updating learning materials within Dozuki.
- Collaborate and assist Content Creators.
- Monitor documentation is updated as specified, including user guides, courses, work instructions, FAQs, and internal reference materials.
Benefits
- We prioritize providing flexible, competitive benefits plans to meet your family's physical, mental, and financial, and social needs.
- We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more.
- Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
