Manufacturing Process Documentation Specialist

Cowles Operating Company • North Haven, CT

1d • Onsite

About The Position

Under the direction of the Production Manager, this role focuses on creating clear, accurate, and easy‑to‑follow work instructions for assembly operations. The position supports production by documenting processes, updating instructions, and ensuring that assemblers have the information they need to perform their tasks correctly and safely.

Requirements

• Experience in manufacturing, assembly, or technical documentation (or equivalent combination).
• Strong writing and communication skills.
• Ability to understand and simplify technical information.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Ability to work collaboratively with production and quality teams.
• Ability to stand, walk, or sit for extended periods while observing production processes.
• Occasional lifting up to 40 lbs.
• Close vision required for reviewing documents and assembly details.
• Occasional bending, kneeling, or reaching during process observation.

Nice To Haves

• Familiarity with manufacturing or assembly environments.
• Basic understanding of lean principles (not required).
• Problem‑solving mindset and attention to detail.
• Bilingual English/Spanish is a plus but not required.

Responsibilities

• Create and update assembly work instructions, visual guides, and related documentation.
• Translate technical assembly steps into clear, user‑friendly instructions for production staff.
• Maintain document control, including revisions and version tracking.
• Observe assembly processes on the production floor to ensure instructions reflect current practices.
• Work with production, quality, and engineering teams to clarify steps and resolve documentation gaps.
• Capture photos or diagrams to support written instructions.
• Assist with organizing workflow documentation and basic production process mapping.
• Perform other documentation-related tasks as assigned.

Benefits

• Cowles Operating Company offers a great work environment, professional development, challenging careers, and competitive compensation.
• Cowles Operating Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
• Cowles Operating Company will only employ those who are legally authorized to work in the United States for this opening.
• Any offer of employment is conditioned upon the successful completion of a drug screen, background Check and physical.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed