Perform a range of activities required to enable the client to successfully implement and utilize QAD applications. Typically report to a project manager or senior consultant but do not require daily interaction/direction. Work independently or may lead other consultants on smaller projects.Usually executes activities decided by others without need of supervision Client Projects: Implement mainly QAD ERP Manufacturing related modules but also other QAD solutions related to ERP like Production Execution or Automated Solutions (data collection automation) Work in a global consulting team delivering professional services to global clients Provide services, remotely mainly, though limited traveling can be required especially during certain critical implementation project phases (ex: go-live support) Perform a range of activities required to enable the client to successfully implement and utilize QAD applications Determine detailed activities on a project by project basis. Tasks may include system configuration, training, business process design, testing, gathering requirements for extensions and others as required Frequent and regular communication with clients. Interact with clients and is adept at establishing solid working relationships at several levels. Thoughtfully and carefully researches and analyzes problems, articulates the issues, options, advantages and disadvantages and presents resolutions. Always responds to and answers client questions: if answer is not known, follows up to get information to client in a timely manner Support to end users during the whole lifecycle of implementation projects but mainly at the most critical phases of the project like CRP, UAT and Go-Live phase, could be on site. May provide direction to others in at least one application or subject area Internal: Operates under broad direction from clients or QAD Project Managers to determine the tasks, steps and timing necessary to accomplish the objective. Ultimate goal for consultants is to work independently and require little support. Proactively participates in meetings and discussions and offers advice and guidance. Identifies potential issues and risks and communicates to supervisor with suggested paths for resolution Ensure project documentation is stored in internal QAD project repositories Participates in one virtual team or workgroup and creates work aids and other knowledge capital. Submits time and expenses weekly as scheduled, and regular status reports Typically complete 2 weeks of training per year Other duties as reasonably required of this role or requested by management Working with a proven implementation methodology and tools
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees