Manger, Protective Services Driver

McDonald's Corporation•Chicago, IL

8d•Onsite

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us. From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements. We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement! Department OverviewAs a Manger, Protective Services Driver, you will play a vital role in providing safe and secure transportation for Global Security protectees who require executive protection. You will ensure the safety and security of protectees during transportation, covering home-to-work transit and secure travel to various meetings and events. This position reports to the Senior Director of Executive and Event Services and is based out of McDonald’s Headquarters in Chicago, IL. We value collaboration, empathy, innovation, and accountability, and seek team members who are willing to contribute, learn, and grow with us. We seek your input and insights as we create new and innovative processes. This is a role for a creative individual who is passionate about navigating the future with us!

Requirements

Minimum of 3 years of experience in driving operations and/or security field.
Valid driver’s license, required to pass ongoing Motor Vehicle Record checks, and maintain eligibility to drive McDonald’s vehicles.
Successfully pass McDonald’s background check upon hire and every two years thereafter.
Successful completion of a recognized Defensive/Evasive Driving Course and CPR/AED/First Aid Course.
Proficiency in defensive and tactical driving techniques.
Required to meet relevant security licensing requirements.
Maintain extreme confidentiality of sensitive information and sign a nondisclosure agreement.
Ability to work flexible traditional and non-traditional work hours (off hours) which may include evenings, weekends and holidays, and ability to travel, as needed.
Ability to adapt to changing priorities, input, or operating conditions.
Ability to adapt operational plans and strategies based on changing circumstances.
Participate in scheduled training to maintain readiness and alignment with evolving protocols and standards.
Knowledge of security protocols and emergency response procedures.
Ability to conduct route planning and reconnaissance effectively.
Familiarity with vehicle maintenance and mechanical checks.
Strong communication and coordination skills.
Professionalism in client interactions.
Confirmed knowledge and proficiency with various computer applications (Microsoft Word, Excel, PowerPoint, Share Point) and the ability to learn custom applications.

Nice To Haves

Successful completion of a recognized Defensive/Evasive Driving Course.
Successful completion of a recognized Executive Protection Course.
Prior experience in emergency response and first aid procedures, to include CPR/AED/First Aid certification.
Strong communication and coordination skills, including the use of communication devices.

Responsibilities

Demonstrate defensive driving skills to navigate high-risk situations and potential threats while maintaining control of the vehicle. Anticipate and react to hazards on the road, including aggressive drivers and adverse weather conditions.
Proficiency in tactical driving techniques to evade potential threats or escape from dangerous situations effectively. Execute maneuvers such as evasive turns and emergency braking while prioritizing the safety and security of clients.
Conduct route planning and reconnaissance to identify security risks, traffic patterns, and alternate routes before each journey. Assess road conditions and traffic congestion to optimize travel routes and minimize security vulnerabilities.
Ensure operational readiness of the vehicle at all times. Conduct routine inspections and maintenance checks to address any issues that may compromise safety or performance.
Adhere to strict security protocols to mitigate the risk of unauthorized access or incidents during transit. Implement security measures such as vehicle sweeps and communication protocols to maintain situational awareness.
Act swiftly and decisively during emergency situations, such as medical incidents, accidents, or security incidents.
Provide immediate first aid, emergency CPR and AED assistance, or evacuation of designated facilities, if necessary.
Adhere to confidentiality and discretion regarding client information and security operations.
Communicate clearly with team members and stakeholders to ensure seamless coordination during transit. Use communication devices to relay information, receive instructions, and adapt plans accordingly.
Keep up to date with security trends, best practices, and technologies.
Provide support to produce high-quality results related to security planning and special projects.
Perform additional responsibilities as required to support evolving operational needs.

Benefits

This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

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