Managing Partner

Bloomin' Brands, Inc.•Glen Allen, VA

38d

About The Position

Our founding belief at Bonefish Grill is that, if we take care of our people, Bonefish will take care of itself. This belief is the source of our actions, what we stand for, and how we achieve success. At Bonefish Grill, we have a deep passion for fresh quality food, and we've used our expertise to create an unparalleled lineup of dishes that are ever changing. Our Big City Bar is the perfect spot to enjoy our handcrafted cocktails. As a Managing Partner (Proprietor), you must be a fully functional expert in all processes and positions in both front and back of the house, in addition to managing P&L cost centers. This is a hands-on management position that will require most of the time spent working directly with employees throughout the restaurant as well as interacting with customers.

Requirements

Minimum 3-5 years of years of experience in a managerial role, General Manager experience preferred
Full Casual Dining or Casual Plus environment, preferred
Demonstrate ability to deliver outstanding guest service and handle guest complaints professionally
Knowledge of maintaining high standards of food quality and service.
Proven ability to recruit, train, and motivate a team, fostering a positive work environment and high employee retention.
Hands-on experience in all facets of front of house and back of house
Availability to work a flexible schedule (nights & weekends)
Minimum 21 years of age with legal authorization to work in the United States
Must qualify to hold a state liquor license
Must be able and willing to work in the front-of-the-house and back-of-the-house

Nice To Haves

Associate's or Bachelor's degree preferred
Computer proficiency (particularly MS Office Suite and Outlook) preferred
Bilingual, a plus
Ability to relocate, a strong plus
Previous exposure to a scratch kitchen, a BIG advantage

Responsibilities

Managing all employees to maintain high employment quality standards consistent with the Bonefish Grill Brand (includes hiring, development, counseling, promotion, discipline and termination as appropriate)
Maintaining all employee files and ensuring that all required documentation is complete and accurate
Ensuring that the restaurant is fully staffed, and employees are trained in all aspects of job responsibilities
Implementing effective security protocols to always ensure the ongoing safety of both our employees and guests.
Respond to complaints, with the goal of turning dissatisfied guests into return guests
Developing initiatives to build sales, profitability and guest counts
Verifying that all menu items are made according to the recipe and that presentation is up to Bonefish Grill standards
Adhering to company standards and service levels to increases sales and minimize costs
Maintaining proper inventory levels and placing orders within established guidelines
Managing restaurant P&L
Enforcing safety and sanitation, maintenance and regulatory compliance for the entire restaurant and premises
Ensuring that all operational basics and standards are adhered to with total commitment and passion
Overseeing all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports, and governmental compliance
Ensuring that the Bonefish Grill's Principles and Beliefs are continually taught and practiced
Leading the restaurant and its employees in active community involvement with a strong presence at events, clubs, and organizations
Demonstrating high ethical judgement, adhering to standards laid out in the Company's Code of Ethics policy