Managing Partner

Carrabba's Italian Grill•Houston, TX

About The Position

At Carrabba’s Italian Grill, we value having fun and creating memories that last a lifetime. Our atmosphere and hospitality for our guests are old-world Italian with a new world feel. We provide our team members with a place to gain valuable experience, career growth and a sense of pride. Our goal is to allow your passion for food, family, and hospitality to create memorable experiences for all our guests. As a Managing Partner (Proprietor), you must be a fully functional expert in all processes and positions in both front and back of the house, in addition to managing P&L cost centers. This is a hands-on management position that will require most of the time spent working directly with employees throughout the restaurant as well as interacting with customers. As a Managing Partner (Proprietor), dependability, self-reliance, passion for great food and exceptional customer service is essential. A combination of a winning personality with professional dedication and a team-oriented attitude is key. Strong organizational, time-management and prioritization skills are also important attributes for this role. Bloomin' Brands is not just a restaurant company - we’re a company of unique, founder-inspired restaurants. All of our brands were founded by entrepreneurs who have a genuine passion for food and a desire to share hospitality with others.

Requirements

Minimum 3-5 years of years of experience in a managerial role, General Manager experience preferred
Full Casual Dining or Casual Plus environment, preferred
Demonstrate ability to deliver outstanding guest service and handle guest complaints professionally
Knowledge of maintaining high standards of food quality and service.
Proven ability to recruit, train, and motivate a team, fostering a positive work environment and high employee retention.
Hands-on experience in all facets of front of house and back of house
Availability to work a flexible schedule (nights & weekends)
Minimum 21 years of age with legal authorization to work in the United States
Must qualify to hold a state liquor license
Must be able and willing to work in the front-of-the-house and back-of-the-house

Nice To Haves

Associate or bachelor's degree preferred
Computer proficiency (particularly MS Office Suite and Outlook) preferred
Bilingual, a plus
Ability to relocate, a strong plus
Previous exposure to a scratch kitchen, a BIG advantage

Responsibilities

Managing all employees to maintain high employment quality standards consistent with the Carrabba’s Italian Grill Brand (includes hiring, development, counseling, promotion, discipline and termination as appropriate)
Maintaining all employee files and ensuring that all required documentation is complete and accurate
Ensuring that the restaurant is fully staffed, and employees are trained in all aspects of job responsibilities
Implementing effective security protocols to always ensure the ongoing safety of both our employees and guests.
Respond to complaints, with the goal of turning dissatisfied guests into return guests
Developing initiatives to build sales, profitability and guest counts
Verifying that all menu items are made according to the recipe and that presentation is up to Carrabba’s Italian Grill standards
Adhering to company standards and service levels to increases sales and minimize costs
Maintaining proper inventory levels and placing orders within established guidelines
Managing restaurant P&L
Enforcing safety and sanitation, maintenance and regulatory compliance for the entire restaurant and premises
Ensuring that all operational basics and standards are adhered to with total commitment and passion
Overseeing all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports, and governmental compliance
Ensuring that the Carrabba’s Italian Grill Principles and Beliefs are continually taught and practiced
Leading the restaurant and its employees in active community involvement with a strong presence at events, clubs, and organizations
Demonstrating high ethical judgement, adhering to standards laid out in the Company's Code of Ethics policy