Managing Director

Syneos Health • Morrisville, NC

19h • Hybrid

About The Position

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. They partner with innovators across the drug development and commercialization continuum, helping them navigate complexity, anticipate change, and accelerate progress. The company emphasizes teamwork, developing its people through career progression, supportive management, technical training, peer recognition, and a total rewards program. They are committed to building an inclusive culture driven to deliver solutions that impact lives. The VP, Managing Director (MD) serves as the strategic leader for a large anchor account or multiple strategic accounts. This role is accountable for profitable growth, operational excellence, and exceptional customer satisfaction, leveraging multiple playbooks. The Managing Director needs to deeply understand their accounts and act as a Protector, Builder, or Fixer depending on the account’s health and growth opportunity. This highly visible role acts as an extension of the SYNH executive leadership team, positioned at the intersection of science, strategy, and execution. The VP, Managing Director directly shapes the company’s client relationships and commercial success by influencing strategic accounts and enabling cross-enterprise excellence, impacting the future direction of the business by partnering with innovative clients to bring therapies to patients faster.

Requirements

• Advanced degree (MBA, MS, PhD, or equivalent) in life sciences, business, or related field.
• Minimum 15 years of experience in clinical research, consulting, or strategic account management, with at least 8 years in leadership roles.
• Strong understanding of CRO operations, delivery models, and commercial practices.
• Demonstrated success in managing large-scale, global accounts and driving growth.
• Excellent communication, negotiation, and stakeholder management skills.
• Willingness to travel up to 50%.

Responsibilities

• Serve as the executive relationship holder for assigned accounts, influencing at the C-suite and senior leadership levels.
• Operate as an extension of the executive team.
• Develop and execute multi-year account strategies that integrate the Account Protector, Builder, and Fixer playbooks based on account maturity and business context.
• Partner with internal stakeholders across delivery, operations, finance, and commercial to ensure alignment with customer objectives and consistent delivery of results.
• Identify, prioritize, and pursue new business opportunities through proactive engagement and tailored proposals.
• Lead and orchestrate cross-functional account teams to deliver high-impact results, ensuring accountability for financial performance, quality metrics, and customer satisfaction.
• Hold ultimate accountability for the quality, consistency, and delivery of all work executed by cross-functional teams supporting their account.
• Ensure alignment, excellence, and enterprise collaboration among team members.
• Apply a deep understanding of the customer’s ecosystem, decision-making dynamics, and business objectives to anticipate risks, identify inflection points, and create innovative, data-driven solutions that advance mutual success.
• Maintain a comprehensive view of the customer’s business landscape and proactively influence opportunities for growth — including expansion into new therapeutic areas, multi-phase or multi-country trial strategies, and adjacent service lines that strengthen partnership and long-term value.
• Represent Syneos Health with credibility and executive presence, demonstrating a “GM mindset” and enterprise orientation.
• Provide thought leadership and contribute to strategic initiatives that strengthen the company’s market differentiation.

Benefits

• company car or car allowance
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• eligibility to participate in Employee Stock Purchase Plan
• Eligibility to earn commissions/bonus based on company and individual performance
• flexible paid time off (PTO) and sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree
• Number of Employees: 5,001-10,000 employees