Managing Director, Technical Account Lead – Utilities (Transmission and Distribution))
About The Position
West Monroe is seeking a senior, technically grounded Managing Director to serve as the Technical Account Lead for a large CA IOU, working in close partnership with the Account Lead to deepen and expand one of the firm’s most strategic utility relationships. This role is purpose-built for a leader who operates at the intersection of client intimacy, technical credibility, and commercial growth. You will be embedded in the utility client account, developing a deep understanding of the client’s most complex technology and grid challenges, and translating those challenges into actionable opportunities for West Monroe. You will act as the technical “tip of the spear”—engaging credibly with utility’s technology and grid leadership, pressure-testing problem statements, identifying downstream implications, and mobilizing the right experts from across West Monroe’s Technology & Experience Practice and broader Firm. Success in this role requires the ability to connect dots faster than the client, shape solutions before they are fully defined, and convert technical insight into measurable revenue growth and long-term partnership value.
Requirements
- 15+ years of experience in utility technology, consulting, or related leadership roles
- Deep, hands-on understanding of electric utility IT and OT environments (T&D focus)
- Demonstrated ability to engage credibly in technical conversations with utility engineering and architecture leaders
- Proven track record of originating, shaping, and closing complex deals ($5M+)
- Experience working within or closely with large IOUs (preferably PG&E or similar-scale utilities)
- Strong commercial acumen with the ability to translate technical challenges into revenue opportunities
- Ability to navigate ambiguity, connect disparate issues, and synthesize into clear client solutions
- Executive presence with a bias toward action and ownership
- Bachelor’s degree with strong academic achievement; MBA or equivalent advanced technology degree preferred.
- This role requires the ability to travel, as required based on client and organizational demands. Additionally, it requires the ability to be in-person at least three days a week.
Responsibilities
- Serve as the primary technical advisor and thought partner to utility account across IT, OT, and grid modernization domains
- Develop a deep, first-hand understanding of the utility’s technology landscape, constraints, and strategic priorities
- Engage directly with utility’s stakeholders (CIO, CTO, grid operations, engineering, and architecture teams) with high technical credibility
- Deconstruct client challenges into root causes, risks, and technical and operational implications
- Proactively identify white space opportunities by anticipating needs across utility’s T&D and enterprise technology ecosystem
- Translate client problems into well-defined, actionable opportunities aligned to West Monroe capabilities
- Act as the bridge between utilities and West Monroe’s TechEx practice, bringing the right SMEs, architects, and delivery leaders into the conversation at the right time
- Shape and co-develop solutions that are technically sound, commercially viable, and differentiated
- Lead or support proposal development, solutioning, and deal strategy for complex engagements
- Ensure continuity from problem identification -> solution shaping -> deal closure -> delivery alignment
- Own and deliver against revenue targets specific to the utility account
- Partner with the Account Lead to define and execute a multi-year account growth strategy
- Expand West Monroe’s footprint into new buying centers through technical credibility and insight-led selling
- Drive pipeline development through proactive client engagement and opportunity identification
Benefits
- Employees (and their families) are covered by medical, dental, vision, and basic life insurance.
- Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses.
- Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year.
- Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
501-1,000 employees
