Managing Director, Revenue Cycle, Advisory Services

Premier Inc.

2d•$205,000 - $380,000•Remote

About The Position

Managing Director, Revenue Cycle, Advisory Services What you will be doing: The Managing Director, Clinical Integrity and Revenue Cycle will assist in building and overseeing the execution of strategies for the sales, relationship management, and delivery processes for Advisory Services. The Managing Director works collaboratively within the Advisory Services Leadership Team to deliver performance improvement to healthcare clients. This position will be primarily responsible for generating sales, managing the service-line, and overseeing teams performing billable work for clients. The role of Managing Director is to provide leadership by driving service-line results, managing client relationships, managing engagement resources, reviewing and approving client deliverables and solutions, overseeing implementation, managing risks and issues, managing project economics, and supporting and leading business development opportunities. This position has oversight for projects of all sizes and durations, which includes accountability for the quality of results, project profitability, and customer satisfaction. The Managing Director delivers consulting services while supervising, mentoring, and developing staff. The Managing Director serves as subject matter expert on projects as needed. This position is expected to lead sales and business development activities including sales calls, RFP responses, orals, statements of work preparation, etc. This position will collaborate with and develop strong client relationships across all levels of the client organization including clinical, physician, and administrative leadership. This position is expected to create and maintain relationships across business lines within Premier/PINC AI for the purposes of developing their service-line. The Managing Director is required to participate and lead in Premier/PINC AI internal activities including service-line leadership, practice development, required and approved educational opportunities throughout the year and learning the various technologies Premier offers to its clients. Managing Directors are required to mentor and guide staff within their service-lines. Additionally, the Managing Director should: Maintain Utilization targets for client billable projects Design and execute client delivery strategies that capitalize on Premier's data and knowledge assets in providing comprehensive healthcare consulting solutions Drive sales, marketing and relationship management strategies to meet aggressive growth targets Maintain or exceed managed revenue targets Create a team environment by enriching staff skills and knowledge, and create a productive and collaborative environment Create value for the Advisory practice through meaningful participation in practice related activities aimed at growing and enriching the Practice as a whole and their individual Service Lines within the Practice

Requirements

Years of Applicable Experience - 12 or more years
Bachelors (Required)
Proven ability to sell or to close professional services work
Coordinate and deliver effective presentations (verbal and written) to client audiences to communicate project outcomes, recommendations, and strategy
Ability to oversee, quality assure analytics and oversee and mentor others in the delivery and production of client deliverables
Ability to relate to clients and team members in an effective and collaborative manner
Ability to mentor and grow team members within the Practice
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Nice To Haves

Skills: Experience: Led end-to-end revenue cycle transformation initiatives for large healthcare systems, delivering measurable improvements in cash collections, days in A/R, and denial reduction through operational redesign, technology optimization, and performance analytics.
Experience leading cross-functional teams
Ability to achieve demonstratable outcomes against established goals and/or statement of work
Experience in thought leadership and publishing
Education: Master’s Degree preferred

Responsibilities

Partner with clients to develop their strategic vision and adapt to industry changes—actively teams with Advisory Services, PINC AI, and other Premier business partners to coordinate and propose solutions for the client.
Manage all administrative sales activities in Premier tools, such as Sales Force, and work with Finance in the accurate prediction of sales activities.
Drive business development process, including proposal strategy, pricing, presentation, scoping, billing, and contract management; pull together the appropriate resources to support collaborative sales strategies.
Work with existing clients to identify and pursue add-on sales across all Premier business solutions.
Collaborates with practice leadership in developing client marketing for service lines.
Participates in all required reporting for sales and marketing
Actively listen for market opportunities on current engagements and collaborative networks and communicates potential leads to managers.
Work with Sales Team to develop sales collateral (e.g., SOWs, orals decks, sales presentation decks).
Identifies opportunities to improve profitability.
Has responsibility for all operational aspects of the client engagement, including executive relationship management, deliverable development against the SOW, quality assurance, and client business reviews.
Overall responsibility for budget and expenses for their assigned projects and manage profitability.
Manage staff assigned to their projects including providing mentoring, education for staff, and project evaluations.
Responsible for the client readiness of all documents presented to the client.
Effectively execute on project plans in accordance with engagement statements of work and to client satisfaction.
Participate in risk and issue identification and mitigation along with the project leadership team.
Responsible for coordinating all workstream activities with other Premier workstreams and business leads
Participate and lead practice development activities within hired Service Line and Practice.
Mentor and counsel staff within the Practice.
Seeks and proactively develops innovative solutions to renew and refresh Practice offerings.
Complete all required training requirements on an annual basis.
Will aid in developing training materials for the practice in areas of their expertise.