Managing Director, Property Management

Lincoln Property Company•Dallas, TX

About The Position

As the Managing Director of Property Management, you will be responsible for overseeing day-to-day PM services within a region, geography, or for a large, complex multi-market client. You will lead teams, ensure compliance with policies and client contracts, and act as a strategic partner and escalation point for client issues and internal operations.

Requirements

Bachelor's degree required.
10–15 years of progressive experience in property management or related field.
Real Estate License required where applicable.
Proficient in Microsoft Office Suite (especially Excel), Yardi or MRI, Kardin, AP and CMMS systems.
Excellent verbal and written communication skills.
Strong interpersonal, organizational, and leadership capabilities.
Advanced quantitative and analytical skills.
Deep understanding of financial principles, budgeting, and ROI analysis.
Experience in managing office, retail, and industrial properties.
Strong understanding of leases, contracts, property taxes, and construction.

Nice To Haves

RPA, CPM, or CCIM designations preferred.

Responsibilities

Operations & Financial Oversight Oversee AP processing, market admin costs, AR collections, and tenant billing compliance.
Manage budgeting, monthly reporting, and financial forecasting for the market.
Track and report on CAM/OPX reconciliations and lease administration activities.
Lead procurement efforts, vendor oversight, and ensure quality control through inspections.
Client & Tenant Relations Serve as primary escalation point for complex client and tenant issues.
Ensure proactive tenant care strategies and onboarding processes are in place.
Maintain high-touch relationships with key clients, ensuring objectives are met.
Leadership & Team Development Supervise and mentor teams, overseeing staffing, performance evaluations, training, and succession planning.
Direct team schedules, assignments, and cross-training to meet business goals.
Promote a service-oriented and results-driven culture across the market.
Strategic Initiatives Champion continuous process improvements and best practices.
Lead emergency planning and training efforts across the portfolio.
Collaborate on corporate initiatives, compliance, and strategic planning with leadership.