Managing Director, Marketing & Communications

The Community Foundation For Greater Atlanta•Atlanta, GA

5d•Hybrid

About The Position

The Managing Director, Marketing & Communications (MD, MarComm) is CFGA’s senior brand and communications leader, accountable for reputation, narrative, and integrated campaigns that advance CFGA’s mission and revenue objectives across donors/advisors, nonprofits, civic partners, and internal audiences. The MD leads the strategy and day-to-day execution across paid, earned, shared, owned, and direct (PESOD) channels; steers media and crisis communications; and orchestrates internal communications so every colleague is informed, aligned, and on-message. This role manages a high-impact team (PR/storytelling, content, events, digital/email, and contractor bench) and owns planning, budgeting, measurement, and oversight of the function.

Requirements

10+ years in integrated marketing/communications with proven team leadership and stakeholder management in complex nonprofit, public agency, or philanthropy settings.
Demonstrated success designing and executing multi-channel plans across PESOD; strong command of editorial standards and brand systems.
Media relations and crisis communications leadership with measurable outcomes.
Excellence in writing, editing, and storytelling; ability to translate strategy into compelling narratives and clear calls-to-action.
Strong analytics orientation; experience with dashboards and reporting that inform decisions and demonstrate ROI.
Commitment to equity and inclusive practices; high emotional intelligence and collaboration skills.

Nice To Haves

Agency experience and/or managing a diversified vendor/agency bench.
Experience preparing presentations to Boards and coaching executives; comfort advising on sensitive brand/reputation topics.
Familiarity with web, social, and email platforms; working knowledge of responsive design and multi-device content.

Responsibilities

Own the multi-year MarComm strategy and annual plan that advances CFGA’s strategic plan and equity commitments; set measurable objectives, KPIs, and quarterly readouts for the senior leadership team and Board.
Integrate MarComm strategy with Org-wide Operations Plan strategy
Lead integrated PESOD planning and audience research/insights to sharpen messaging, channel mix, and ROI; institutionalize testing/learning and analytics with IT/data partners.
Establish brand governance (voice, visual, accessibility, editorial, approvals) across CFGA; coach internal brand ambassadors and deliver org-wide brand education.
Lead development and deployment of signature assets and campaigns: annual report, newsletters, web, social, media materials, philanthropy/advisor enablement, donor journeys, and thematic reports.
Ensure a synchronized brand experience and consistent voice across departments and initiatives; coordinate cross-functional content calendars.
Partner with Community/Programs and Philanthropy on recruitment/retention campaigns and community engagement; link events to storytelling and earned/social amplification.
Serve as CFGA’s media lead: cultivate relationships, pitch narratives, manage press moments, and oversee spokesperson prep and executive visibility.
Own crisis communications playbooks and response; align SLT and the Board on roles, positions, and after-action improvements.
Partner with the Chief Operating Officer (COO) to plan and execute internal communications that keep all staff informed, engaged, and aligned with CFGA’s brand, strategy, and culture.
Provide content development, messaging support, and design oversight for internal communications led by the COO, ensuring consistency of tone and alignment with CFGA’s values.
Collaborate with the COO and other executives to prepare materials, messaging, and visual assets for internal briefings, staff meetings, and organizational updates.
Support the COO and senior leaders with communications for speeches, media interviews, donor/advisor meetings, and high-visibility presentations.
Build and run a rigorous measurement system (dashboards, KPIs, contribution to pipeline/revenue, media and digital analytics) and report progress quarterly.
Own MarComm budget; oversee vendor/agency ecosystem (media buying, design, video, digital, printers, photographers).
Ensure smooth business operations for the team (cadence, tools, workflows, metrics) and lead monthly team meetings.
Lead, develop, and retain a diverse, high-performing MarComm team; set goals, manage performance, and support career growth.
Manage a flexible contractor bench for spikes and specialties (media, social, video, design).
Translate org-wide MarComm priorities into an executable roadmap (brand governance, integrated campaigns, executive comms, owned-channel modernization, measurement, and crisis readiness), with quarterly checkpoints to demonstrate impact.

Benefits

Two weeks accrued paid vacation
Two weeks accrued paid sick leave
Four mental health days
Two personal day
Two floating holidays
Ten holidays
All benefits effective on date of hire – no waiting period
100% employer-paid benefits (medical, dental, vision) for employee-only insurance plans
100% employer-paid life insurance and AD&D
100% employer-paid short-term disability and long-term disability
100% employer-paid parking downtown Atlanta or monthly MARTA card
Affordable plans for legal insurance, critical illness, supplemental life, and more
Employee Assistance Program
Employees are immediately eligible to make voluntary contributions to the organization’s 403(b) Retirement Plan upon hire.
After completing one year of continuous employment, all eligible employees will receive an employer-funded contribution equal to 6% of their annual salary, contributed automatically to their retirement account—regardless of whether the employee makes personal contributions to the plan.
Individual Development Plans (IDPs) for each team member including trainings, resources, development opportunities, etc.
Two Wellness Rooms for mental health with self-care items
Fun monthly employee engagement activities