Managing Director, Data Infrastructure & Analytics

Healthright 360•San Francisco, CA

38d

About The Position

Are you a passionate, hands-on leader who values customer service, accountability, responsiveness, and innovation? Do you believe in mission-driven work and maintaining high-quality standards? Do you excel in providing thoughtful and caring leadership while actively engaging in the work needed to drive results? As a leader in our healthcare nonprofit, you will be at the forefront of our dynamic Data Infrastructure and Analytics team. Your mission will be to shape and implement a vision for how data is consumed and used across our agency, ensuring it aligns with our goals and enhances client outcomes. You will engage daily with diverse leaders and stakeholders, fostering a data-driven culture and building frameworks that meet our agency's operational and strategic needs. This role requires a strategic yet hands-on leader who thrives on collaboration, insight, and execution. You'll roll up your sleeves to understand user needs, troubleshoot issues, and help your team deliver meaningful, timely data solutions that make a difference. If you are committed to turning vision into reality and passionate about using data to improve outcomes, this is the job for you. Job Description: The Managing Director of Data Infrastructure & Analytics will lead and actively engage with the data infrastructure and analytics team. They are responsible for working with the Chief Quality and Analytics Officer to develop and implement a data vision and roadmap for the organization, while maintaining day-to-day involvement in operational delivery and stakeholder engagement. This role oversees the full data lifecycle - from acquisition and preparation through evaluation, optimization, and presentation - ensuring accuracy, accessibility, and impact. The Managing Director will work directly with end users and business partners to define agency data needs, transform those needs into actionable solutions, and ensure successful adoption. As part of a dynamic team, this position will optimize the agency's data infrastructure to create reliable, high-quality, and timely data as a single source of truth. The Managing Director will balance urgent, day-to-day requests with long-term roadmap goals and personally engage in problem-solving, prioritization, and project delivery. Finally, they will cultivate and foster a constructive, collaborative, and accountable team culture - empowering the team to reach their full potential. Program/department description: The Data Infrastructure & Analytics Team is responsible for all data operations, including but not limited to securing, preparing, and modeling data sources; developing, optimizing, and deploying analytical models and tools; and supporting the organization in providing high-quality, effective client and patient care. We are a dynamic, conscientious, and mission-driven department that partners across programs to deliver actionable insights and continuous improvement.

Requirements

Demonstrated ability to complete complex, multi-departmental projects
Legacy of building great relationships where people felt excited & motivated to participate
Proven experience with data querying languages (e.g. SQL) and data processing in databases
Demonstrated experience taking user requests for data from conception to adoption
History of building teams with a culture of operational excellence, customer service, and growth mindset

Nice To Haves

Experience working in community healthcare setting
Knowledge of clinical documentation and healthcare data (BH and Primary Care specific--ICD-10, BH progress notes, treatment plans, etc.)
Experience working with Power BI and Microsoft ecosystem

Responsibilities

Lead, manage, and actively engage with the data infrastructure and analytics team to ensure clarity of goals, accountability, and continuous progress.
Work directly with end users and business partners to define agency data needs, translate requirements into deliverable solutions, and inform data strategy.
Actively participate in the design, development, and implementation of data models, pipelines, and reporting tools.
Communicate complex concepts clearly and effectively to users of varying technical backgrounds.
Cultivate a trusting, accountable, and agile team culture that encourages innovation and problem-solving.
Develop long-term, stable data infrastructure and decompose key metrics to understand performance and identify opportunities.
Balance urgent operational data needs with strategic roadmap goals through proactive prioritization and resource management.
Engage stakeholders throughout product development to ensure usability and adoption.
Transform diverse data sources into user-friendly dashboards and tools that enable leaders to track trends and make informed decisions.
Leverage the power of data warehousing and visualization to inform organizational strategy and performance.
Provide hands-on mentorship and technical guidance to staff to strengthen team capabilities.
Build and maintain relationships with strategic partners in the behavioral health and primary care fields.