Manager

Livingston International • Derby Line, VT

5d

About The Position

We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.
JOB SUMMARYThe Manager role oversees a small warehouse team and responsible for driving efficiency in all warehouse operations, ensuring shipments are processed accurately and customer expectations are consistently met. This position offers the opportunity to evaluate current workflows, identify gaps, and implement streamlined processes. Key responsibilities include supervising shipping, receiving, inventory control, and staff training. The role can also involve partnering with the sales team to support new business, and collaborating closely with our U.S. and Canadian brokerage teams, including coordination of cross‑docking activities from our Canadian facility.

Requirements

• Supervisory experience working in a warehouse or production enviornment
• Logistics or supply chain background a plus with knowledge in customs laws, regulations, procedures, and industry practices.
• Knowldge of safety regulations and compliance standards
• Clear confident communication
• Strong customer service orientation
• Ability to motivate staff.
• Excellent team leadership and coaching
• 5 years of related experience

Nice To Haves

• Preferred: High School/GED or equivalent

Responsibilities

• Manage, direct workflow and process shipment transactions supporting business operations.
• Coordinate and manage all resources to ensure that the personnel have the tools and information required to maximize performance.
• Assist next levels of management to ensure that branch is working within budget from a cost perspective.
• Ensure client service meets corporate objectives.
• Support business development efforts
• Review entry summaries for consistency and accuracy.
• Lead, coach, mentor and motivate staff.
• Manage staffing decisions: recruitment, hiring, training and terminations for the department or branch.
• Assist management and/or Director with special projects as required.
• Liaise with Customs, clients, carriers, and other business partners.
• Identify and implement process improvement initiatives.
• Continually participate in employee development and performance management.
• Complete annual performance reviews and make salary recommendations.
• Stay apprised of changing Customs and regulatory requirements and disseminate information to staff and/or clients.
• Perform other related duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED