Manager

Wingstop•Middletown, RI

13d

About The Position

The Manager supports the General Manager in effectively and efficiently managing a restaurant within the policies and guidelines of the company to ensure guest satisfaction, profit maximization, and development of high performing work teams, which consist of shift managers and team members. This position reports to the General Manager. Managers will have the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer, and other duties as required or assigned.

Responsibilities

Knowledge and mastery of both front and back of house stations
Effectively manages the restaurant, including administration of policies and guidelines of the company, ensuring 100% guest satisfaction at all times
Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards
Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
Assists profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Manages Food and Labor Costs, keeping them to the level specified by management
Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
Trains to gain the skills and experience necessary for promotion to General Manager.
Performs day-to-day responsibilities such as using the cash register, operating grill and fryer, taking guest orders, etc., as needed.
Other duties and responsibilities as assigned by your supervisor.