Manager

Buddy's Pizza • Warren, MI

3d

About The Position

The Manager will have full scope of responsibility for all specific departments of a Buddy’s unit to maximize guest satisfaction and profit development. This role maintains a high standard of customer service throughout daily operations and communicates effectively with management and staff on plans and progress development. The scheduling expectations of this role will be to work a minimum of 5 days/50 hours per week.

Requirements

• Minimum 3 years’ experience in a general management role in a full-service restaurant.
• Proficient in the following areas of management: leadership, communication, staff mentoring & development, and quality of operations.
• The ability to communicate effectively will be at all levels of staff with strong problem solving and decision-making skills.
• Knowledge of employment law and ability to maintain confidentiality.
• Must possess excellent customer service and critical thinking skills.
• Must possess and demonstrate solid computer skills.
• Must be able to articulate clearly and listen attentively to employees and guests.
• Must be able to stand and walk for an entire shift.
• Must be able to reach, lift and bend.
• Ability to work with kitchen equipment.
• You must be able to lift to 50 pounds comfortably.

Responsibilities

• Oversee all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality and cleanliness.
• Manage staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures.
• Execute daily staff pre-shift briefings on all scheduled shifts.
• Provides continuous directions for staff members to ensure operational and procedural measures.
• Complete all Manager accounting reports as instructed General Manager. Monitors and identifies all unit sales and labor reports.
• Identifies operational opportunities by creating and implementing plans to address department areas and store goals.
• Supervises that all line checks are accurate throughout all shifts.
• Fosters a positive working relationship with all staff members to build maximum employee morale, productivity, and development.
• Demonstrates a safe work environment to reduce the risk of injuries and accidents.
• Oversee all deliveries to confirm products and billing accuracy.
• Promotes a positive Buddy’s experience for all guests.
• Approves all unit comps, promos, credits, and guest requests.
• Assists with staff hiring, training, and scheduling.
• Ensures proper usage of communication tools such as: pre-shifts, Red Book, evaluations, documenting conversations for record.
• Does employee reviews and evaluations.
• Provides employees with positive and constructive feedback and implements appropriate disciplinary action when necessary.
• Ensures all employees adhere to Buddy’s uniform policy and standards.

Benefits

• Competitive pay and bonus program
• Free meals when you work.
• Paid time off and paid holiday benefits.
• Medical/Dental/Vision
• Flexible Spending Account
• Employee discount
• Flexible schedule
• Paid time off.
• Paid training.
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed