Manager, Youth & Family Enrollment - Part Time

BIG BROTHERS BIG SISTERS OF EASTERN MISSOURI • St. Louis, MO

50d • $21

About The Position

POSITION PURPOSE: Conduct thoughtful interviews, coach, and assess volunteers to build mentorship relationships in our community. Requires a high degree of customer service, process management and goal orientation. Outcomes/Goals Conduct in-depth interviews with children and parents/caregivers that occur primarily in-home, occasionally they occur virtually. Assess, coach, and apply factors contributing to successful and enduring mentoring relationships. Demonstrate a high level of proficiency and skill in assessing eligibility and appropriateness for the program. Ensure all parts of the Enrollment process are completed including background checks, references, collateral information collected, written assessment, and all other necessary paperwork. Process files and obtain all documentation in a timely manner, consistent with Program Policies. Maintain accurate and timely data in electronic and physical files. Other duties as assigned.

Requirements

• Bachelor’s Degree; or Associate’s Degree with a minimum of 2 year of experience in a similar field; or a minimum of 4 years of experience in a similar field required.
• Experience collaborating with Parents/Caregivers and Youth
• Strong planning and organization skills
• Excellent communication skills, including writing and proof-reading skills
• Ability to manage multiple projects and work with a variety of staff, volunteers, and families
• Excellent interpersonal skills both in person and by phone
• Technology/computer skills. Proficient in the following platforms: MS Office Suite (specifically Word, Excel, & Teams); Outlook, & Zoom.
• Flexible work hours to meet the needs of youth, families, and volunteers. Normal work hours are afternoons, evenings, nights, and weekends.
• Home and school visits are a required part of the job.
• Must have car, valid driver's license, and meet state required automobile insurance minimums

Nice To Haves

• Experience interviewing, writing assessments and conducting home visits preferred.
• Experience working with a diverse population.

Responsibilities

• Conduct in-depth interviews with children and parents/caregivers that occur primarily in-home, occasionally they occur virtually.
• Assess, coach, and apply factors contributing to successful and enduring mentoring relationships.
• Demonstrate a high level of proficiency and skill in assessing eligibility and appropriateness for the program.
• Ensure all parts of the Enrollment process are completed including background checks, references, collateral information collected, written assessment, and all other necessary paperwork.
• Process files and obtain all documentation in a timely manner, consistent with Program Policies.
• Maintain accurate and timely data in electronic and physical files.
• Other duties as assigned.

Benefits

• 401(k) – 3% match per year following first year of employment.
• .625 cents reimbursement on business miles and 100% of out of office parking for business meetings, etc.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager