Manager, Workplace Violence Prevention & AP Training

Dollar Tree • Chesapeake, VA

15d • Onsite

About The Position

Based in Chesapeake, VA, Family Dollar operates more than 7000 stores coast-to-coast THE OPPORTUNITY In this role, you will provide leadership and direction in the development, implementation, and monitoring of effective, coordinated programs to reduce the possibility workplace violence. In addition, investigate incidents of workplace violence and conduct threat assessments at Family Dollar Stores. Specific responsibilities include but are not limited to: Establish procedures, and oversight of workplace violence investigations, with focus on employee safety. Communicate with multiple levels of management in a short time and collect all critical information while maintaining calm demeanor. Appropriately articulate best practices and communicate clear timelines and act with urgency as needed. Serve as point of contact for confidential calls to identify key facts of incident in timely matters, initiating immediate actions required. Monitor and evaluate existing situations in the workplace Conducts research on industry trends and available training or resources. Perform trend analysis on potential Workplace Violence issues and lead development of response plans and review, edit, and update workplace safety plans. Documents workplace violence issues and follow prescribed processes including case management tool and protocol while conducting investigation of reported incident. Escalate potential workplace violence issues and collaborate with district, region, zone, and corporate leadership to review incidents and determine next steps. Demonstrate professionalism and confidently communicate short term and long-term actions required. Identify appropriate internal and external business partners needed to manage incidents and mitigate risk inclusive of EH&S, Human Resources, Legal, Communications and law enforcement. Participate in development and deployment of training programs for Asset Protection associates and ensure coordination of training through Directors, Regional Asset Prevention Associates Be proactive in making recommendations, developing and implementing performance improvement practices Responsible for identifying, developing and delivering training programs and leading change management processes in Asset Protection and Workplace Violence Prevention. Oversee Workplace Violence Prevention regulatory requirements of specific states and ensure compliance. Implement updates to Family Dollar procedures as states add laws related to workplace violence. Identify gaps in Asset Protection Training Content for Family Dollar processes and procedures. Work with business partners, subject matters experts, Workday administrators and when necessary third-party content creators to develop training programs for asset protection managers as well as for companywide campaigns. Collaborate with corporate communications on compliance training reporting. Identify reporting strategy and audience and communicate results with field leaders.

Requirements

• Bachelor's degree or equivalent in Psychology, Criminal Justice, Human Resources, Prior experience Asset Protection, Human Resources, Law, Associate Relations
• Excellent written, analytical, and creative critical thinking skills
• Possess strong people’s skills the ability to quickly develop relationships and communicate with multiple internal and external business partners.
• Analytical Thinking and problem solving - able to creatively solve problems, innovative approaches where required.
• Ability to objectively interpret research, extract insights, and communicate.
• Knowledge of regulatory standards and industry best practices related to workplace violence prevention.
• Detailed oriented and coordination of multiple priorities in a fast-paced dynamic environment.
• Ability to work flexible schedule.
• Travel approximately 10%

Nice To Haves

• CMT Certification (Certified Threat Manager)
• Member ATAP (Association of Threat Assessment Professionals)
• Experience in crisis management, workplace violence prevention, Asset Protection risk mitigation and Asset Protection training programs.

Responsibilities

• Establish procedures, and oversight of workplace violence investigations, with focus on employee safety.
• Communicate with multiple levels of management in a short time and collect all critical information while maintaining calm demeanor.
• Appropriately articulate best practices and communicate clear timelines and act with urgency as needed.
• Serve as point of contact for confidential calls to identify key facts of incident in timely matters, initiating immediate actions required.
• Monitor and evaluate existing situations in the workplace
• Conducts research on industry trends and available training or resources.
• Perform trend analysis on potential Workplace Violence issues and lead development of response plans and review, edit, and update workplace safety plans.
• Documents workplace violence issues and follow prescribed processes including case management tool and protocol while conducting investigation of reported incident.
• Escalate potential workplace violence issues and collaborate with district, region, zone, and corporate leadership to review incidents and determine next steps.
• Demonstrate professionalism and confidently communicate short term and long-term actions required.
• Identify appropriate internal and external business partners needed to manage incidents and mitigate risk inclusive of EH&S, Human Resources, Legal, Communications and law enforcement.
• Participate in development and deployment of training programs for Asset Protection associates and ensure coordination of training through Directors, Regional Asset Prevention Associates
• Be proactive in making recommendations, developing and implementing performance improvement practices
• Responsible for identifying, developing and delivering training programs and leading change management processes in Asset Protection and Workplace Violence Prevention.
• Oversee Workplace Violence Prevention regulatory requirements of specific states and ensure compliance.
• Implement updates to Family Dollar procedures as states add laws related to workplace violence.
• Identify gaps in Asset Protection Training Content for Family Dollar processes and procedures.
• Work with business partners, subject matters experts, Workday administrators and when necessary third-party content creators to develop training programs for asset protection managers as well as for companywide campaigns.
• Collaborate with corporate communications on compliance training reporting.
• Identify reporting strategy and audience and communicate results with field leaders.

Benefits

• We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees