Manager, Workplace Investigations

McDonald's Corporation • Chicago, IL

4d

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us. From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements. We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement! McDonald’s currently has an exciting opportunity for a talented investigator to join the Workplace Investigations Team (WIT). This position is responsible for conducting workplace misconduct investigations under the supervision of a Senior Manager, Workplace Investigations Team, for building trusted relationships with employees and clients throughout the business and helping to drive culture change throughout our organization. This role will be a member of the Global Labor and Employment Team, and partner closely with other Legal Teams, US HR Team and Center HR Team.

Requirements

• Bachelors Degree required.
• 2+ years’ experience in conducting workplace misconduct investigations (including leading interviews), such as harassment, discrimination, retaliation, and workplace violence
• Excellent interpersonal skills and ability to influence
• Excellent skills in managing sensitive situations
• Effective communication and listening skills
• Objective thinker with strong ethics
• Ability to be a partner and trusted advisor to key stakeholders
• Team player

Responsibilities

• Complete thorough and high-quality investigations into medium/high complexity cases from start to finish, including conducting interviews, reviewing data and documents, preparing reports, consulting attorneys, and engaging with the business.
• Leverage a consistent framework to recommend action outcomes.
• Support departmental management in implementing strategic direction for the team.
• Collaborate with other team members to refine or improve Workplace Investigations Team processes.
• Help to identify actionable insights that can be shared with stakeholders to improve processes, build business solutions, and mitigate risks.
• Promote diversity and inclusion in the department and team and encourage the sharing of diverse opinions and concerns.
• Foster a culture of trust, values, respect, and accountability within the team.

Benefits

• This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees