Manager Workforce Optimization (Lending Strategy)
About The Position
To oversee, plan, and manage the workforce management activities of the assigned department and direct the optimization of all resources for complex multi-location operations. Drive the continuous improvement of business frameworks, methodologies and practices to ensure these are commensurate with organization dynamics, and align with industry best practices, to include compliance with applicable laws, regulations, and guidelines. Optimize the business unit work force; oversee staffing functions that include forecasting, staffing requirements, turnover analysis, space planning, hiring plans, and operational analysis to ensure that department resources are managed accurately, efficiently, and effectively. Direct and develop appropriate priorities, policies and strategic recommendations to support senior management decisions. Partner and collaborate with operational leaders and peers to ensure that both the creation and execution of staff plans meet strategic department objectives. Role Purpose The Manager, Workforce Optimization will lead the development and execution of workforce planning strategies for Lending teams. This role ensures optimal staffing levels, efficient resource allocation, and alignment with business objectives to deliver exceptional member service and operational excellence. The manager will oversee forecasting, scheduling, and analytics functions, driving data-informed decisions that support organizational agility and performance. Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.
Responsibilities
- Oversee, plan, and manage workforce management activities.
- Direct the optimization of resources for multi-location operations.
- Drive continuous improvement of business frameworks and methodologies.
- Ensure compliance with laws, regulations, and guidelines.
- Optimize the business unit workforce.
- Oversee staffing functions including forecasting, staffing requirements, and turnover analysis.
- Direct and develop priorities, policies, and strategic recommendations.
- Partner and collaborate with operational leaders and peers.
- Lead the development and execution of workforce planning strategies for Lending teams.
- Ensure optimal staffing levels and efficient resource allocation.
- Oversee forecasting, scheduling, and analytics functions.
- Drive data-informed decisions to support organizational agility and performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
