Manager, Warehouse

ICU Medical•Lancaster, TX

39d•Onsite

About The Position

Description Essential Duties & Responsibilities Shift Operations, Inventory & Quality Control (High Time / High Priority) Execute and oversee second‑shift warehouse operations including receiving, put‑away, picking, packing, shipping, and dock activities. Manage labor assignments, equipment usage, and workflow to meet shift‑level service, productivity, and throughput targets. Ensure accurate inventory transactions through cycle counts, lot control, and timely resolution of discrepancies. Enforce proper product handling, documentation, and identification in alignment with GMP/GDP and quality requirements. Monitor shift KPIs (productivity, accuracy, service levels) and take immediate corrective action when performance deviates. Maintain a clean, organized, audit‑ready work environment with safe, functional equipment and compliant work areas. Troubleshoot operational issues in real time and escalate risks that may impact service, safety, or compliance. Ensure accurate and complete shift handoff communication to support continuity across shifts. Shift Team Leadership (High Time / High Priority) Supervise, schedule, train, and coach second‑shift warehouse associates to meet productivity, quality, and safety expectations. Maintain strong floor presence to guide daily work, reinforce standards, and support associate problem-solving. Foster a positive, inclusive work environment that promotes teamwork, accountability, and continuous improvement. Conduct performance discussions, administer corrective actions when necessary, and support employee development. Ensure compliance with company policies, HR practices, and EEOC requirements. Support hiring, onboarding, and cross‑training to maintain a flexible and capable shift workforce. Shift Compliance & Safety (Medium Time / High Priority) Enforce compliance with FDA, DSCSA, GMP/GDP, OSHA, and State Board requirements through consistent execution of SOPs. Maintain audit‑ready shift operations with accurate documentation, secure product handling, and adherence to facility protocols. Support site leadership during regulatory inspections by ensuring shift records and processes are compliant and complete. Uphold safety standards, conduct routine safety checks, and ensure timely reporting and resolution of hazards or incidents. Coordinate with maintenance teams to report and address equipment or facility issues impacting shift operations. Shift Communication & Coordination (Low-Medium Time / Medium Priority) Communicate with Customer Service, Transportation, Quality, and Supply Chain teams to resolve shift‑level service or inventory issues. Escalate operational gaps, customer concerns, or workflow bottlenecks to site leadership as needed. Execute new processes, system updates, and operational changes introduced by site leadership. Provide frontline feedback to help refine SOPs, improve efficiency, and reduce errors. Support site leadership during regulatory inspections by ensuring second‑shift records and processes are complete and compliant. Labor and Resource Management (Low Time / Medium Priority) Manage labor hours, overtime, and equipment utilization to support cost-effective second-shift operations. Identify opportunities to reduce waste and improve productivity within the shift.

Requirements

Proficient in Word, Excel, and Outlook; advanced Excel skills preferred
Relevant warehouse management systems experience (i.e. Oracle EBS)
Strong frontline leadership skills, with the ability to motivate, direct, and support associates during active operations
Effective verbal and written communication skills, including clear shift handoffs and escalation of issues
Ability to learn quickly, apply standard operating procedures consistently, and adapt to changing priorities
Solid problem-solving skills with the judgment to know when to resolve issues independently versus when to escalate
Positive, hands-on leadership style that promotes teamwork, accountability, and safe work practices
Must be at least 18 years of age
High School Diploma required
Minimum 5 years of relevant warehouse experience (including 2+ years of previous supervisory experience), or equivalent combination of education and experience
Must have experience with ERP system, Oracle preferred

Nice To Haves

Bachelor’s degree from an accredited college or university preferred

Responsibilities

Execute and oversee second‑shift warehouse operations including receiving, put‑away, picking, packing, shipping, and dock activities.
Manage labor assignments, equipment usage, and workflow to meet shift‑level service, productivity, and throughput targets.
Ensure accurate inventory transactions through cycle counts, lot control, and timely resolution of discrepancies.
Enforce proper product handling, documentation, and identification in alignment with GMP/GDP and quality requirements.
Monitor shift KPIs (productivity, accuracy, service levels) and take immediate corrective action when performance deviates.
Maintain a clean, organized, audit‑ready work environment with safe, functional equipment and compliant work areas.
Troubleshoot operational issues in real time and escalate risks that may impact service, safety, or compliance.
Ensure accurate and complete shift handoff communication to support continuity across shifts.
Supervise, schedule, train, and coach second‑shift warehouse associates to meet productivity, quality, and safety expectations.
Maintain strong floor presence to guide daily work, reinforce standards, and support associate problem-solving.
Foster a positive, inclusive work environment that promotes teamwork, accountability, and continuous improvement.
Conduct performance discussions, administer corrective actions when necessary, and support employee development.
Ensure compliance with company policies, HR practices, and EEOC requirements.
Support hiring, onboarding, and cross‑training to maintain a flexible and capable shift workforce.
Enforce compliance with FDA, DSCSA, GMP/GDP, OSHA, and State Board requirements through consistent execution of SOPs.
Maintain audit‑ready shift operations with accurate documentation, secure product handling, and adherence to facility protocols.
Support site leadership during regulatory inspections by ensuring shift records and processes are compliant and complete.
Uphold safety standards, conduct routine safety checks, and ensure timely reporting and resolution of hazards or incidents.
Coordinate with maintenance teams to report and address equipment or facility issues impacting shift operations.
Communicate with Customer Service, Transportation, Quality, and Supply Chain teams to resolve shift‑level service or inventory issues.
Escalate operational gaps, customer concerns, or workflow bottlenecks to site leadership as needed.
Execute new processes, system updates, and operational changes introduced by site leadership.
Provide frontline feedback to help refine SOPs, improve efficiency, and reduce errors.
Support site leadership during regulatory inspections by ensuring second‑shift records and processes are complete and compliant.
Manage labor hours, overtime, and equipment utilization to support cost-effective second-shift operations.
Identify opportunities to reduce waste and improve productivity within the shift.