The RBX Communication + Training Manager is responsible for delivering and optimizing training and communication programs that empower associates to execute brand-right retail experiences across all Walmart store categories—including Baby, Home, Consumables, Fashion, Beauty, Food, and Electronics. This leader will drive consistency, clarity, and engagement by translating End-to-End Merchant, Visual Merchandising, and Marketing strategies to Associates and Store Leaders to improve in-store execution and customer experience. All candidates will be required to share their work portfolio. What you'll do... Training Program Development + Deployment: Design and deliver immersive, hands-on Associate + Store Leader training to build knowledge and confidence to execute brand and presentation standards across all departments. Partner with Visual Merchandising, Store Operations, Merchants and other cross-functional teams to align training content with evolving business needs and customer experience goals. Leverage technology and AI-driven solutions to enhance training and communication effectiveness. Drive Presentation Excellence: Develop and maintain clear, scalable tools, guides, and best practices to ensure consistent, brand-aligned presentation standards fleet-wide. Store Communication: Manage communication systems that guide store teams, ensuring information is timely, actionable, and easy to understand (Ex. Quarterly Execution Guides). Collaborate with Store Operations and Operations Support to drive adoption and execution of brand experience programs (brand launches, new marketing initiatives, etc). Engagement & Community Building: Foster Walmart community engagement through associate-facing programs and events that reinforce brand values and elevate the in-store experience (Ex. New Store Openings and Remodel Support) Performance Measurement: Identify and track key experience KPIs, using customer insights and industry trends to drive continuous improvement. Report on training effectiveness and associate engagement, recommending enhancements as needed.
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Job Type
Full-time
Career Level
Manager