Manager-Transaction Flow/Full Time/Hybrid-Troy
About The Position
The Transaction Flow Manager leads a dedicated consultative support team that partners with Patient Access, Central Authorization, Insurance Recovery, Payment Posting, and Patient Pay operations to design, automate, optimize, and monitor every transaction from the first patient encounter through final payer adjudication. The team delivers deep analytics, root-cause investigations, and process-improvement development so frontline departments can prevent errors, submit clean claims, and resolve denials quickly and accurately. A core prevention strategy includes proactive collaboration with payer leadership to align policies and reduce administrative burden for both payer and provider. The team also provides continuous surveillance of key revenue-cycle performance indicators, turning data into actionable insights for operational leaders. While operations retain day-to-day production control, the Manager and team - as owners of the process - supply the insights, standards, and continuous-improvement discipline that drive best-in-class revenue-cycle performance.
Requirements
- Bachelor's degree in Business Administration, Health Care Administration, Accounting, or related field, or five (5) years of leadership experience and/or consultative experience.
- Three (3) years management experience with healthcare accounts receivable required.
- Knowledge of best practices related to revenue cycle operations and day-to-day functionality.
Nice To Haves
- Knowledge of CPT and diagnosis coding and Third-Party billing regulations preferred.
- Experience at a large, complex, integrated healthcare organization preferred.
- Experience with patient billing, patient accounting and other related applications preferred.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Hospitals
Number of Employees
5,001-10,000 employees
