PATIENT FLOW COORDINATOR (FULL TIME)

Compass Group•Orange, CA

1d•$24 - $25•Onsite

About The Position

We are hiring immediately for a full time PATIENT FLOW COORDINATOR position. Location: UCI Health - 101 The City Drive South, Orange, CA 92868. Note: online applications accepted only. Schedule: Full time schedule; Monday through Friday, 9:00 am to 5:30 pm. More details upon interview. Requirement: Prior operator, dispatch, or reception experience is required. Pay Range: $24.00 per hour to $25.00 per hour. Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you’ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships. Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.Job Summary Summary: As a Patient Flow Coordinator, you will be responsible for the effective daily coordination and monitoring of Patient Transportation services activities through timely and accurate dispatch and management of customer transportation requests and efficient assignments of transport personnel.

Requirements

Prior operator, dispatch, or reception experience is required.
Ability to plan, organize, coordinate and direct the activities of transport requests and associates productivity.
Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability.

Responsibilities

Continuously monitors and improves departmental performance through timely dispatching of patient transport requests and personnel activity status.
Resolves problems related to patient, visitor, staff or employee complaints.
Utilizes effective dispatching logic in prioritizing tasks, dispatching assignments to the appropriate personnel in order of availability and proximity while maximizing productivity.
Ensures compliance with policies and procedures for departmental operations.
Manages the Patient Transport Department in Operations Managers or Supervisors absence if required.
Motivates staff to function as a team in achieving goals and maximum productivity.
Adheres to and promotes associates compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; work to comply with all federal and state regulatory agencies.
Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
Monitors supplies and equipment; makes purchase recommendations as needed.
Performs other duties as assigned.