Manager - Training

James Hardie • Wilmington, OH

8d • $100,000 - $115,000

About The Position

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®. With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit www.jameshardie.com . Summary The Training Manager is responsible for leading and executing all site training programs, ensuring employees are properly trained, qualified, and developed to meet operational, safety, and performance standards. This role owns the site training system including competency development, job qualification standards, onboarding pathways, and training governance. The Training Manager also owns the Powered Industrial Truck (PIT) training program to ensure compliance with safety standards and regulatory requirements. This position partners closely with Operations, Safety, HR, Quality, and Engineering to align workforce capability with site performance priorities.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of experience in training, learning and development, or workforce capability development within a manufacturing or industrial environment.
• 3+ years of experience leading training teams or managing site-wide training programs.
• Demonstrated experience managing compliance-related training programs.
• Strong facilitation, instructional design, and training delivery skills.
• Strong stakeholder management and cross-functional collaboration skills.
• Experience managing training systems or learning management systems (LMS) and analyzing training data.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Experience implementing competency-based training systems and qualification tracking programs.
• Familiarity with Powered Industrial Truck (PIT) training programs including operator evaluation and refresher training requirements.
• Experience with Lean or continuous improvement practices including standard work, problem solving, and visual management.
• Experience designing workforce capability development programs in manufacturing or operational environments.

Responsibilities

• Own and manage the Powered Industrial Truck (PIT) training program including operator training, evaluation, certification records, refresher training triggers, and requalification requirements.
• Ensure PIT training reflects actual site operating conditions and maintain authorized operator lists, equipment assignments, and retraining triggers.
• Establish and qualify internal trainers and evaluators to ensure training consistency across departments and shifts.
• Develop and execute a site-wide training strategy aligned with operational priorities including safety, quality, delivery, cost, and employee engagement.
• Build and maintain training systems including onboarding programs, skills matrices, job qualification standards, and competency tracking.
• Design and deliver training programs using blended learning methods including on-the-job training, classroom sessions, and digital learning tools.
• Monitor and evaluate training effectiveness using performance metrics such as qualification coverage, time-to-proficiency, and compliance rates.
• Partner with Operations, Safety, HR, Quality, and Engineering to support workforce capability, process changes, and operational improvements.
• Lead and develop the training team while managing training schedules, resources, and program delivery across shifts.
• Manage the training budget and ensure training materials, records, and programs remain current and compliant.

Benefits

• Comprehensive Health Insurance ; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
• Life insurance
• Short-term and long-term disability insurance
• 401 (k) Retirement plan
• 11 paid holidays per year
• Paid vacation
• Wellness Program, Employee Assistance Program, Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees