Manager, Trade Operations

Viridian Therapeutics Inc.•Waltham, MA

47d•Remote

About The Position

At Viridian, we are focused on developing best-in-class medicines for people living with autoimmune and rare diseases. Leveraging our team's expertise in antibody discovery and engineering, we have created a robust pipeline of differentiated investigational therapeutic candidates for well-validated targets. Reporting to the Director, Trade & Distribution, the Manager, Trade Operations will lead key operational functions that support the compliant and efficient movement of pharmaceutical products. This role will be responsible for managing third-party logistics (3PL) partners, overseeing order and returns processes, and ensuring compliance with state licensing requirements. The ideal candidate has a strong background in pharmaceutical distribution operations and is adept at managing external partners, driving operational performance, and maintaining compliance across all activities. This role is fully remote. Travel to headquarters for meetings may be required at the discretion of management.

Requirements

5+ years of experience in pharmaceutical operations, logistics, or distribution
Bachelor's degree in Supply Chain, Business, Economics, or a related field
Proven experience managing 3PL relationships and driving performance
Strong knowledge of pharmaceutical state licensing requirements and compliance protocols
Experience with ERP or order management systems (e.g., SAP, Oracle, NetSuite)
Exceptional organizational, communication, and problem-solving skills
Working knowledge of DSCSA, GDP, and pharmaceutical returns best practice
Demonstrated strong written and verbal communication skills
Proven mindset of proactive continuous improvement
Efficient independent worker with ability to focus and drive for results
Strong attention to detail
Ability to work in a fast-paced environment and to handle multiple tasks
Strong commitment to ethical standards
Proficient with Microsoft Office suite (i.e., Word, PowerPoint, Excel, Outlook, SharePoint, etc.)
Ability to travel up to 20%

Responsibilities

Serve as the primary contact for daily 3PL operations, including warehousing, fulfillment, and distribution of pharmaceutical products
Monitor 3PL performance against SLAs (e.g., order accuracy, shipping timelines, inventory accuracy)
Collaborate with internal teams (Supply Chain, Quality, Regulatory) and 3PL to ensure product integrity, cold chain compliance, and adherence to Good Distribution Practices (GDP).
Identify and implement standard operating procedures (SOPs), process improvements and cost-saving initiatives
Oversee end-to-end order fulfillment across commercial channels ensuring timely and compliant execution
Manage order exceptions, shipping issues, and escalations to resolution
Lead returns processes, ensuring proper coordination with 3PL
Ensure adherence to DSCSA and other regulatory requirements
Track and report order and return metrics to drive operational insights and improvements.
Maintain active state distribution licenses across all applicable states and/ or jurisdictions
Lead the application, renewal, and audit process in partnership with Third-Party Consultants, Legal, and Regulatory teams
Ensure business operations remain compliant with all state Boards of Pharmacy and other regulatory bodies
Keep up to date with evolving licensing regulations and proactively address any gaps or risks

Benefits

Competitive pay and stock options for all employees
Medical, dental, and vision coverage with 100% of premiums paid by Viridian for employees and their eligible dependents
Fertility and mental health programs
Short- and long-term disability coverage
Life, Travel and AD&D
401(k) Company Match with immediate company vest
Employee Stock Purchase plan
Generous vacation plan and paid company holiday shutdowns
Various mental, financial, and proactive physical health programs covered by Viridian

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