Manager, Trade Compliance (FTZ) - Hybrid - Clayton, IN

GXO Logistics

14d•Hybrid

About The Position

The Manager, Trade Compliance, oversees the operation of a GXO Foreign Trade Zone (FTZ) site, ensuring full compliance with Customs and Department of Commerce regulations. This role is responsible for managing daily FTZ transactions, inventory reconciliation, internal audits, and communication with CBP and customers. The position requires strong leadership, analytical, and cross-functional collaboration skills to maintain compliance while supporting business objectives.

Requirements

Bachelor’s degree or equivalent relevant work experience
5 years of experience managing or administering an FTZ
Knowledge of customs entry, international transportation of goods, import/export processes, expertise in FTZ regulations and CBP regulations
Strong analytical ability, ability to multi-task, customer service skills, attention to detail, time management, team building skills, human relations, professional written and oral communications skills
Experience with MS Office Suite (Word, PowerPoint, Excel, Access & Outlook)

Nice To Haves

Broker License
Experience with previous FTZ Software

Responsibilities

Oversee daily operations and compliance of the GXO FTZ, including transaction processing and regular communication with CBP
Manage inventory reconciliation, internal audits, and ensure accurate filings, documentation, and reporting related to FTZ activities
Lead review and resolution of inventory discrepancies, commercial documentation, and customer or CBP inquiries
Maintain and update all FTZ operations manuals, SOPs, and ensure readiness for software changes or system upgrades
Develop and deliver training for staff on FTZ procedures, export compliance, and support cross-functional collaboration with related departments
Drive process improvements, lead change management for system enhancements, and ensure timely completion of annual reports and required declarations