Manager Title Operations - REMOTE

Jobgether

4d • $70,000 - $87,500 • Remote

About The Position

This role is pivotal in overseeing the Order Entry/Vendor Management operational teams, ensuring efficient management of vendor relationships and staff performance. You'll be responsible for developing procedures and processes that enhance productivity while meeting or exceeding service level agreements. If you have a passion for operational excellence and team management, this could be your next career step. Join us in a remote capacity to drive impactful changes and nurture a diverse and inclusive work environment.

Requirements

• High School Diploma or equivalent; Associate degree preferred.
• At least 1 year’s experience managing a team.
• 5+ years of relevant industry experience required.
• Experience in title, mortgage, or financial industry preferred.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize multiple objectives to meet deadlines and goals.
• Commitment to cultivating a diverse and inclusive work environment.

Nice To Haves

• Associate degree preferred.
• Experience in title, mortgage, or financial industry preferred.

Responsibilities

• Manage workflow queues and various systems while meeting or exceeding service level agreements.
• Monitor and analyze department work to develop more efficient procedures and use of resources.
• Provide training and mentoring to new and existing staff as needed.
• Manage personnel issues relating to staff conflicts, absenteeism, performance issues, etc.
• Develop, revise, and implement processes and procedures.
• Manage and monitor service level agreements according to client agreements and contracts.
• Establish goals and objectives for direct reports, monitoring progress and enhancing professional development.
• Manage receipt of client production and delivery of orders to and from the vendor network.
• Resolve escalated exceptions from the client and/or vendor.
• Support Operational Leaders with daily reconciliation and detail investigation of variances.

Benefits

• Extensive benefits package including medical, dental, vision, and 401(k).
• Competitive salary range of $70,000-$87,500/year, with potential for 10% annual incentive payment.
• Work remotely with a flexible schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED