Manager, Technical Writing

Jobgether

14h • $117,600 - $141,100

About The Position

This role leads and develops a team of technical writers responsible for creating, maintaining, and standardizing documentation across complex software development processes. You will oversee content ranging from user manuals, tutorials, and policies to technical workflows, ensuring clarity, accuracy, and accessibility for diverse audiences. The position requires close collaboration with subject matter experts and cross-functional teams to align documentation with organizational standards and strategic objectives. You will have the opportunity to influence documentation strategies, implement best practices, and mentor a high-performing team in a fast-paced, innovative environment. The role is ideal for an experienced technical writer with leadership experience who enjoys shaping documentation processes and driving team excellence.

Requirements

• Bachelor’s Degree in English, Communication, Business Administration, Technical Writing, or related discipline.
• 6+ years of technical writing experience in a software development environment.
• 3+ years of people management experience, with proven ability to coach and mentor teams.
• Strong understanding of software development processes, APIs, and modern documentation tools (e.g., Markdown, GitHub, Confluence).
• Experience creating technical diagrams, workflows, screenshots, and infographics.
• Excellent attention to detail, organizational, and communication skills.

Nice To Haves

• Familiarity with project management and product development processes is a plus.
• Advanced degree (MBA or Master’s) and experience working with remote SMEs are desirable.

Responsibilities

• Lead, mentor, and develop a team of technical writers, fostering high performance and professional growth.
• Define, implement, and enforce documentation standards, templates, and quality guidelines to ensure consistency and compliance.
• Oversee planning, execution, and tracking of documentation projects to meet milestones and deliverables.
• Collaborate with subject matter experts and cross-functional teams to produce accurate, clear, and concise content.
• Manage intake, prioritization, and reporting processes for technical writing initiatives.
• Evaluate business cases for external documentation and develop strategies and teams to support them as needed.
• Ensure technical content incorporates diagrams, workflows, and other visual aids to enhance understanding.

Benefits

• Competitive salary range: $117,600—$141,100 USD.
• Bonus component and stock options.
• 100% paid medical, dental, and vision insurance for full-time employees.
• 401(k) retirement plan with 6% employer match.
• Flexible schedule and generous paid vacation starting immediately.
• Company-wide holiday office closures.
• AD&D and life insurance.
• Supportive, collaborative, and inclusive workplace culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager