Manager, Strategy & Program Delivery

Salesforce • Indianapolis, IN

6d • Hybrid

About The Position

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About our Team
The Office of the Chief Operating and Financial Officer is seeking a Manager, Strategy & Program Delivery to lead Salesforce’s enterprise expansion programs. This role drives scalable, governed growth into new markets, ensuring every expansion is aligned, measurable, and executed with operational rigor. You will own the end-to-end management of geographic expansions. Your work will ensure that all expansions are planned, approved, and executed with full cross-functional readiness, and that outcomes are tracked against clear business cases.
This is a hybrid role based in Chicago, Dallas, Indianapolis, Atlanta, EMEA with an expectation of being in-office 3 days per week for team collaboration.

Requirements

• 4+ years of experience managing complex, cross-functional projects—preferably within large-scale transformations
• Experience working in a high-tech, SaaS, or software industry is strongly preferred
• Solid understanding of project lifecycle, methodologies, and tools such as Smartsheet, JIRA, or equivalent
• Strong organizational, problem-solving, and priority-setting skills
• Ability to build and maintain effective relationships across functions and leadership levels
• Strong written and verbal communication skills with attention to detail
• Bachelor’s degree in a relevant field or equivalent experience
• Proficiency in Google Workspace tools

Nice To Haves

• Experience successfully managing geographic expansions
• Proven success delivering enterprise-level transformation initiatives across people, process, and technology
• High emotional intelligence with excellent facilitation, listening, and communication skills—both verbal and written
• Able to work independently, navigate ambiguity, and manage multiple priorities effectively.
• Natural collaborator and team builder who influences without authority
• Innovative problem-solver who leverages data and insight to drive decisions
• Familiarity with Salesforce Clouds and Tableau dashboards is a plus

Responsibilities

• Lead the planning, execution, and delivery of large, complex cross-functional programs supporting Salesforce’s Enterprise transformation
• Manage all aspects of the program lifecycle—including scope, schedule, budget, resources, risks, and issues
• Partner closely with cross-functional teams to align on strategy, business needs, and delivery approach
• Drive execution through consistent program governance, risk mitigation, and transparent communication
• Facilitate recurring project and stakeholder meetings; track and escalate issues to leadership when needed
• Own and maintain program-level reporting, including master project plans and risks and issues
• Support onboarding of program team members and maintain documentation, artifacts, and shared channels

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level