Manager, Strategy & Operations, Corporate Affairs

Acrisure • Grand Rapids, MI

7d • $115,000 - $156,515 • Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary: The Manager, Strategy & Operations, Corporate Affairs plays a critical role in supporting the operational effectiveness, planning, and execution of initiatives across the global Corporate Affairs function. Reporting to the Director, Strategy & Operations, Corporate Affairs, this role ensures that processes, systems, and operational routines run smoothly and that Corporate Affairs leadership has the structure, support, and visibility needed to deliver against strategic priorities. The Manager serves as a central coordinator across the Corporate Affairs team, supporting Communications, Public Affairs, Corporate Citizenship and Partnerships, Events, Enterprise Marketing, and related functions, to drive consistency, operational discipline, and strong execution. This role is ideal for a strong communicator with exceptional attention to detail who excels in project management, process improvement, cross-functional coordination, and enabling a large, fast-paced team to operate efficiently.

Requirements

• Operational Discipline: Drives structure, organization, and consistency across a dynamic department.
• Project Management: Leads complex initiatives with clear scope, plans, and accountability.
• Strong organizational, analytical, and planning skills with the ability to manage multiple priorities and deadlines.
• Collaboration & Influence: Works effectively across stakeholders and builds trusted relationships.
• Strategic Execution: Understands organizational priorities and aligns work accordingly.
• Communication: Clear, concise communicator who can synthesize information effectively.
• Analytical Skills: Able to interpret data, connect insights, and recommend improvements.
• Proactive Problem-Solving: Anticipates challenges and takes initiative to resolve them.
• Confidentiality & Sound Judgment: Trusted to manage sensitive information responsibly.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field.
• 5+ years of experience in project management, operations, PMO, or business management roles.
• Proven experience developing processes, managing vendors, and supporting budgets.
• Direct Communications experience, including strong writing skills.

Nice To Haves

• Global or multi-region experience preferred.
• Familiarity with financial processes, enterprise planning cycles, and project management methodologies preferred.

Responsibilities

• Operational & Departmental Support Support day-to-day operations of the Corporate Affairs department, including budget tracking, vendor coordination, purchasing processes, and operational reporting.
• Maintain department operating rhythms (meeting cadences, planning cycles, review processes) and ensure timely follow through on action items.
• Oversee creation and maintenance of frameworks, templates, dashboards, and documentation used across Corporate Affairs.
• Support major projects when extra support is needed, requiring a strong skillset in communications, especially writing.
• Assist with budget management for the Corporate Affairs team.
• Project Management & Execution Manage cross-functional projects and initiatives from planning through delivery, ensuring clarity of scope, roles, timelines, and outcomes.
• Monitor progress, identify potential risks or barriers, and escalate issues appropriately to the Director, Strategy & Operations.
• Coordinate with functional leads to ensure alignment, consistency, and timely completion of project milestones.
• Planning & Prioritization Support Assist with annual planning, quarterly reviews, headcount and budget planning, and other operational cycles for Corporate Affairs.
• Support preparation of presentations, briefing materials, and reporting for senior leadership and enterprise stakeholders.
• Maintain visibility into team priorities to help drive alignment and resource allocation decisions.
• Cross-Functional Coordination Serve as a point of contact between Corporate Affairs and other internal partners (HR, Finance, Legal, IT, Operations, etc.) to facilitate smooth workflows and resolve issues.
• Support coordination of enterprise-wide campaigns, initiatives, and communications that require multi-team collaboration.
• Help ensure consistent processes, messaging, and execution standards across Corporate Affairs sub-teams.
• Data, Reporting & Process Improvement Track key performance indicators (KPIs) and operational metrics, providing regular reporting and insights to inform decision-making.
• Identify opportunities to streamline workflows, strengthen governance, and enhance operational efficiency.
• Drive continuous improvement by documenting processes and recommending enhancements to tools, systems, or ways of working.
• Team & Culture Support Support onboarding, training, and engagement activities for the Corporate Affairs team.
• Partner with the Director, Strategy & Operations, Corporate Affairs, to reinforce team norms, operating models, and expectations.
• Help coordinate town halls, offsites, and department-wide communications and updates.

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!
• This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager