About The Position

As Operations Manager for the Innovation Team, you will be the operational backbone of a fast-moving, future-focused group. You’ll manage multiple overlapping projects, ensure accountability across stakeholders, and keep creative teams organized in the midst of ambiguity. This role requires exceptional organizational skills, strong communication, and the ability to anticipate challenges before they arise. You’ll work closely with leadership, contractors, and cross-functional teams to ensure projects are delivered on time, on budget, and with impact.

Requirements

  • Bachelor’s degree in Business, Project Management, or related field.
  • 5+ years of experience in project management, preferably in innovation, design, or technology environments.
  • Proven ability to manage multiple projects with overlapping timelines.
  • Strong proficiency in Excel and familiarity with project management tools (e.g., Asana, Trello, MS Project).
  • Excellent organizational and time-management skills.
  • Exceptional communication skills for engaging technical and non-technical stakeholders.
  • Ability to thrive in fast-paced, ambiguous environments.

Responsibilities

  • Own project planning, scheduling, and tracking across multiple concurrent initiatives.
  • Maintain and optimize budgeting and invoicing processes for contractors and vendors.
  • Coordinate stakeholder meetings and ensure alignment across C-suite and project teams.
  • Monitor project progress, identify risks, and implement mitigation strategies.
  • Manage contractor onboarding/offboarding and ensure smooth knowledge transfer.
  • Maintain organized documentation and shared resources for team transparency.
  • Support internal communications, including stakeholder updates and newsletters.
  • Drive operational improvements and explore tools to enhance team efficiency.
  • Contribute to creative processes by anticipating needs and removing roadblocks.
  • Other duties as assigned.
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