Manager, Strategic Account Management
About The Position
Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patients, insurers, employers, attorneys, brokers, medical providers, and Medicare to create a seamless experience for our clients. Our flagship product is revolutionizing the way funds from insurance claim settlements are administered after settlement. Ametros continues to innovate, bringing new solutions to the market with the goal of simplifying healthcare for our clients. We make managing medical funds safe, effortless, and cost effective for everyone. The Manager, Strategic Account Management is responsible for overseeing a list of key accounts and supervising a team of Strategic Account Specialist focused on the development of the account management function and the key accounts we aspire to grow and retain throughout the sales process.
Requirements
- Bachelor’s degree preferred and 3+ years’ experience in a sales or account management position
- Knowledge of MSA Terminology, Workers’ Compensation and liability cases, along with an understanding of Ametros products
- Proven sales strategy experience resulting in significant client relationship growth
- Aptitude for solving complex issues for account management, sales and potential clients
- Ability to educate clients and prospective clients, manage and build relationships
- Excellent written and verbal communication
- Workers’ Compensation and/or Medicare Set Aside Subject Matter Expert with deep domain expertise in post settlement administration for Worker’s Compensation and liability cases; has an ability to explain to others through written and verbal methods and act as a resource for Sales Operations team and Member Care Services.
- Systems Subject Matter Expert with ability to navigate through multiple systems including: MS Office Suite including Word and Excel, CareHub, Adobe, and Salesforce products.
Responsibilities
- Responsible for all facets of people management to include, coaching, facilitating performance and corrective action discussions and fostering a positive work culture.
- Strategic and innovative thinker – using outside of the box ideas to meet annual quota goals
- Communicates with clients to understand their needs and explain product value
- Builds relationships with clients based on trust and respect
- Collaborates with internal departments to facilitate client need fulfillment
- Collects and analyzes data to better position Ametros products and services in the market
- Keeps accurate records pertaining to potential case load and account notes
- Resolves complaints and prevents additional issues by improving processes
- Identifies industry trends
- Communicates and delegates action plans throughout sales organization
- Must be willing to travel (30%)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
