Manager/Sr. Manager of Engineering - Omnichannel Inventory

Salesforce-posted 3 days ago
$143,300 - $253,000/Yr
Full-time • Manager
San Francisco, CA
5,001-10,000 employees
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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Omnichannel Inventory (OCI) team manages a high-scale Inventory service , which is integral to core Commerce products like Order Management System (OMS), B2C, and B2B. We are looking for an engineering leader who is skilled in creating structure, fostering creativity, and ensuring the long-term well-being and effectiveness of their team.

  • People Management: Hiring, onboarding, professional development, and cultivating a psychologically safe and supportive team environment.
  • Team Leadership: Clearly articulating the team's vision, aligning goals with departmental/company strategy, acting as the agile scrum coach, and driving the team toward concrete action.
  • Project Execution: Planning and overseeing engineering workstreams, managing project processes (tools, methodologies), and removing roadblocks.
  • Stakeholder Partnership: Building strong relationships and communicating effectively with engineering teams, peer managers, and Product Management to understand customer needs and conceive creative solutions.
  • Operational Health: Maintaining system quality and reliability, and participating in the manager on-call rotation.
  • 3+ years managing service-based software engineering teams.
  • 1+ years managing distributed teams.
  • Experience managing teams operating and maintaining a web-scale platform in the cloud (e.g., AWS ), including containerized applications (e.g., Kubernetes, Docker ).
  • Technical background (software engineering ( Java or C# ) or systems infrastructure) with a deep understanding of the needs of software engineers.
  • Exceptional ability to eliminate ambiguity and provide clear direction.
  • Proven skill in establishing effective boundaries and shared context across teams.
  • Strong focus on team and self-improvement and creating opportunities for growth.
  • Excellent communication and collaboration skills across diverse, distributed groups.
  • A related technical degree required .
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • an employee stock purchasing program
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