Manager, Special Projects - Tax

KPMG

5h•$74,000 - $111,000

About The Position

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Special Projects Manager/Senior Manager, Tax is a strategic operations role within our Tax practice. You will lead high-impact, Tax-focused and cross-functional initiatives to drive operational excellence, process consistency, and efficiency, aligning with firmwide strategy and digital transformation goals. This role partners closely with Tax leadership and enabling functions to enhance service delivery and scale sustainable improvements.

Requirements

Bachelor’s degree in business, accounting, finance, operations, or a related field
Demonstrated experience leading complex, cross-functional projects in a professional services environment, with a focus on operational excellence, process improvement, or tax function transformation
Proven ability to conduct current-state assessments and quantify improvement opportunities, including building business cases for change
Strong stakeholder management and communication skills, including presenting to senior leadership and steering committees
Expertise in process design and implementation with effective governance and measurement to ensure sustainability
Change management capability, including driving adoption, training, and managing resistance to change.
Proficiency with project management tools and methodologies
Proficiency with process mapping and analysis; comfort working with data/analytics to quantify improvement opportunities
Familiarity with digital enablement/automation concepts applicable to Tax operations; experience with collaboration tools and productivity software

Responsibilities

Strategic stakeholder management
Partner with Tax leadership, key stakeholders, and enabling functions to identify, prioritize, and execute high-impact strategic initiatives
Develop and deliver clear communications and updates to senior leadership and steering committees on project progress, key findings, and recommendations
Current state assessment and diagnostic reviews
Conduct deep-dive assessments of current processes, technology use, and resource deployment across the Tax practice
Quantify improvement opportunities and help support business cases for change
Process improvement and standardization
Engage with key stakeholders and service line focus groups to assess current processes, identifying strengths, pain points, inconsistencies, and opportunities for improvement
Partner with technology and innovation teams to leverage digital tools, automation, and analytics in achieving efficiency gains
Future state design and implementation
Define the desired end state for key Tax processes and service models, ensuring alignment with firm strategy and digital transformation objectives
Develop actionable roadmaps for transition, including milestones, resource requirements, and change management considerations
Project leadership and delivery
Develop project charters, work plans, and success metrics in collaboration with sponsors and stakeholders
Ensure sustainability of improvements through effective governance, measurement, and continuous improvement mechanisms
Change management and communication
Drive adoption of new processes and tools through clear communication, engagement, and training initiatives
Anticipate and manage resistance to change through proactive stakeholder engagement and problem resolution