Manager – Source Support & Integration (SSI)

U.S. Bank National Association • Marshall, MN

3d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Provides strategic and operational leadership for the SSI team, ensuring compliance, risk governance, and process excellence across multiple lines of business.

Requirements

• Bachelor’s degree, or equivalent work experience
• Typically eight or more years of relevant experience
• Governance & Risk Execution
• Operational Leadership & Change Management
• Cross-Functional Influence & Stakeholder Engagement
• Strategic Project Management
• Advanced Analytical & Financial Modeling Skills
• Technical: Microsoft Suite, Advanced Excel (macros), VPRS, Archer; Power BI/Power Automate (bonus).
• Financial Analysis: Time Value of Money, cash flow analysis, loss and early payoff rate calculations.
• Communication: Clear, structured writing; negotiation and vendor/legal engagement.

Nice To Haves

• Strong decision-making and problem-solving ability.
• Ability to lead complex projects and influence diverse stakeholders.
• Familiarity with compliance frameworks and risk governance.

Responsibilities

• Team Leadership: Manage and develop SSI team of five; drive operational improvements and enablement across the team.
• Third-Party Risk Management: Act as liaison to BL TPRM; ensure program compliance and timely risk activity completion.
• Own BD Program documentation and annual assessments; maintain Program Record and Third-Party records.
• Ensure adherence to Third-Party Contracting Policy and Contract Signing Authority.
• Participate in Oversight Committee for Bill & Collect servicer oversight.
• Manage 800+ vendor relationships; oversee modifications and economics of vendor programs and portfolio purchases.
• Control Execution & Compliance: Execute RCSA, ECRA, FaRB controls (10).
• Contract & Legal Collaboration: Partner with Legal on VPA templates, negotiations, and lease document alignment.
• Operational Expertise: Lead process design and workflow for customer service, collections/documentation in efforts to maximize VPA compliance; manage timing changes and operational modifications.
• Special Projects: Drive undefined strategic projects; serve as primary contact and synthesize cross-functional input for leadership decisions
• Primary liaison to Information Security Services (ISS) third-party breaches

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees