Manager - Solution Designer (UX / Product / Process)
About The Position
CompassX is a boutique business and technology consulting firm. We help Fortune 500 and high-growth clients deliver their most strategic initiatives, from enterprise transformations to digital and data-driven projects. With over 15 years of proven results, weâve expanded across industries including financial services, pharmaceuticals, aerospace, consumer products, and quick service restaurants. We are honored to be recognized as a three-time winner of Consulting Magazineâs Best Boutique Firms to Work For, and previously recognized as a âBest Place to Workâ in Southern California and one of INC.âs 5000 fastest-growing private companies in the U.S. We are seeking a Solution Designer who acts as the "human-centered structurer of complexity." You are the first line of discovery, responsible for taking messy, fragmented business requirements and transforming them into structured, implementation-ready artifacts. You aren't just making things look good â you are building the blueprint for the future of operational efficiency. In this role, you will lead the charge in mapping journeys and designing intuitive workflows in Figma Make. You will sit at the intersection of UX and business logic, ensuring that every design you produce is technically viable and ready for downstream ingestion into our AI tools. This is for the analytical thinker who loves to simplify the complex and lead clients through the fog of transformation. High preference will be given to candidates who are based in Georgia to occasionally co-locate with our team members there. There may also be some travel requirements depending on the client. We are currently only set up to employ individuals who reside and work remotely from the following states: California, Washington, Texas, Oregon, Colorado, Pennsylvania, Ohio, and Georgia.
Requirements
- Advanced experience in UX/UI design for heavy-duty operational or enterprise workflows.
- Mastery of process mapping and journey mapping techniques.
- Proficiency with design tools, specifically Figma Make and Miro.
- A strong "systems awareness" of CRM, CPQ, and ERP environments.
- The ability to identify AI-enabled workflow opportunities while respecting data constraints.
- Proven track record of creating implementation-ready designs that require minimal rework.
- Excellent workshop facilitation skills and the ability to align stakeholders.
- A senior consultant profile with a strong analytical and problem-solving mindset.
Responsibilities
- Lead cross-functional discovery workshops and conduct deep-dive stakeholder interviews.
- Conduct user research and synthesize findings into structured lifecycle and workflow models.
- Identify process gaps, inefficiencies, and breakdowns to propose innovative solutions.
- Design operational workflows and intuitive UX/UI interfaces specifically within Figma Make.
- Ensure all design outputs are cleanly structured for seamless ingestion into Emergent/AI tools.
- Collaborate with AI Leads and Integration Leads to validate the technical feasibility of designs.
- Advocate for usability and adoption within complex B2B environments.
- Translate qualitative insights into clear, actionable requirements and flows.
Benefits
- Competitive salary with performance-based bonus
- PTO, holidays, and sabbatical program
- Health, dental, vision, and life insurance
- Retirement plan with company match from day one
- Learning and professional development support
- Small-firm culture with direct access to leadership
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
