Manager Software Engineering

Optimum•Town of Oyster Bay, NY

47d

About The Position

We are seeking a highly experienced Manager of Software Engineering to lead our talented Identity team. In this role, you will own and drive the evolution of our customer-facing identity solution, built on the Okta platform. The ideal candidate possesses a strong technical background in service-based architectures and Identity and Access Management (IAM), along with outstanding leadership skills and a passion for delivering secure and seamless software. You will be responsible for the identity technology roadmap, collaborating with cross-functional teams to ensure the delivery of high-quality authentication and authorization services that meet the needs of our customers and business objectives.

Requirements

Bachelor's Degree in Computer Science or a related field
Minimum of seven years of professional software development experience, including 3+ years in a leadership role
Proven, hands-on experience designing and implementing solutions using the Okta platform, including its APIs, Universal Directory, authentication policies, and lifecycle management features (e.g., Workflows, Hooks)
Strong architectural understanding of Customer Identity and Access Management (CIAM) systems, covering topics like user registration flows, social login, progressive profiling, and consent management
Deep knowledge of modern security practices and their implementation, such as Multi-Factor Authentication (MFA), adaptive authentication, passwordless flows (e.g., WebAuthn/FIDO2), and secure session management
Experience in at least one modern programming language (e.g., Java, Go, Python, Node.js) and a strong grasp of how to integrate identity services into custom applications and APIs using SDKs and web standards
Experience owning the operational health of a critical, 24/7 service, including defining monitoring and service-level objectives (SLOs), managing incident response, and serving as an escalation point in partnership with SRE or Operations teams
Strong technical background in relevant technologies (e.g., Okta, Go, Java, cloud platforms, CI/CD)
Proven ability to lead and inspire engineering teams, foster collaboration, and drive results
Excellent verbal and written communication skills, with the ability to tailor communication to different audiences
Strong analytical and problem-solving skills, with a focus on finding creative solutions to complex challenges
Experience managing software development projects, including scoping, planning, and execution
Experience working in an Agile development environment

Responsibilities

Lead effective brainstorming sessions to generate innovative ideas and solutions
Drive multi-scrum technology feasibility, delivery, and quality in partnership with product and design teams
Establish and gain acceptance for technology roadmaps aligned with product roadmaps
Establish and gain acceptance for technical solutions, serving as a go-to expert for specific capabilities
Articulate technology vision, principles, and roadmaps to diverse audiences, tailoring communication appropriately
Achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making
Effectively and respectfully drive technical team interactions, persuasively influencing architecture, software design, implementation, and incident recovery
Thoroughly vet and refine requirements to clearly articulate their intent
Establish clear cost and time commitments to stakeholders, ensuring they are met with assistance
Consistently communicate with stakeholders about expectations
Build, lead, and improve a successful team of software engineers
Feedback and Development: Provide candid and empathetic feedback across all levels, fostering a culture of growth and development
Proactively build strong relationships with product, design, and business/operations counterparts within and across teams
Articulate the financial benefits and costs of capabilities, incorporating this information into decision-making
Adhere to regulatory and corporate policy obligations, ensuring compliance without relying on other technologists