Manager, Software Engineering
About The Position
Zocdoc’s mission of giving power to patients depends on delivering a strong first experience for providers, one that makes it easy to join the platform, set up their organization correctly, and confidently manage access from day one. As the Engineering Manager for the Provider Account & User Management team, you’ll play a critical role in shaping how providers begin and grow their relationship with Zocdoc. Your team builds the foundational systems that power provider sign-up, account structure, user and role management, and access controls. These capabilities are essential to ensuring providers can quickly see value from listing on Zocdoc, securely manage their teams, and stay actively engaged on the platform as their needs evolve. As an Engineering Manager, you’ll lead the evolution of these core signup and user access setup to be secure, flexible, and scalable. You’ll partner closely with Product, Design, and cross-functional engineering teams to deliver a unified, intuitive signup and setup experience. Your leadership will directly impact provider activation and retention, operational trust and security, and ultimately enable patients to have seamless, reliable access to care—and to return to Zocdoc for future healthcare needs.
Requirements
- An unrelenting desire to build more equitable, inclusive and diverse workplaces. You view this role as an opportunity to create positive change
- Meaningful (3+ years) experience leading software engineering teams
- The mentality of an entrepreneur/owner and a strong bias to action.
- Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
- Humility. You believe in treating all people with dignity and respect, regardless of title or tenure, and you approach tough conversations with empathy
Responsibilities
- Leading, managing, and growing a high-performing team of full-stack engineers to deliver highly reliable, performant software solutions.
- Partnering with Product and Design to build out a clear technical product strategy and roadmap.
- Fostering a strong engineering culture, cross team collaboration and learning.
- Mentoring and coaching a large team of engineers to maintain a high quality of work, while delivering new features and driving customer impact.
- Fostering the development of innovative and step change solutions by leveraging GenAI tools and other emerging technologies.
- Ensuring we are building out the platform’s capabilities with attention to security, scale, performance and uptime.
Benefits
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
