Manager, Software Engineering

PayPal•San Jose, CA

31d•Hybrid

About The Position

We are seeking a visionary engineering leader that is passionate about mobile DevOps and continuous delivery to lead a Mobile DevOps Engineering team. The Mobile DevOps (MDO) organization is responsible for the CI/CD pipelines and infrastructure that support over 300 engineers across PayPal, Venmo, Xoom, and iZettle. This role specifically oversees the pipelines and infrastructure for PayPal mobile applications for iOS and Android platforms. This is a highly impactful role that will be responsible for the health and success of the development pipelines that directly support engineering productivity and experience. At PayPal, we're redefining the future of finance through innovation and technology. Our mission is to democratize financial services and empower people and businesses to join and thrive in the global economy. Our core products, including PayPal and Venmo, are at the heart of our commitment to provide secure, fast, and convenient payment solutions to millions of customers worldwide. Join us in shaping the future of finance and be a part of a team where your work impacts lives daily.

Requirements

5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Nice To Haves

Proven experience in senior leadership roles within software engineering overseeing mobile DevOps, CI/CD pipelines, or mobile platform engineering
Strong background in iOS or Android development, with deep understanding of mobile development workflows, build processes, and deployment challenges
Demonstrated expertise in engineering and operational excellence, including implementing and leading agile/scrum practices, sprint planning (i.e. Jira), retrospectives, and continuous improvement initiatives
Strong experience with observability platforms, monitoring, logging, and alerting systems to ensure high availability and performance of CI/CD infrastructure
Strong experience leading geographically distributed teams across multiple regions and time zones
Experience managing DevOps engineers with the technical depth to provide hands-on guidance and mentorship to the team
Strong technical background in mobile build systems (Xcode, Gradle), CI/CD platforms (experience with Harness is a plus), containerization, and cloud infrastructure (AWS, GCP, Azure)
Excellent strategic thinking, with the ability to lead and inspire teams across global locations and drive adoption of DevOps best practices across the mobile engineering organization
Demonstrated ability to collaborate effectively with cross-functional teams, including mobile engineering, Platform Engineers, QA, security, product, and infrastructure teams

Responsibilities

Directly manages software development projects (including program management) and execution through individual contributors. May also lead project teams across platforms or groups
Implements processes to drive strong operational hygiene for all components and systems within their group
Responsible for the delivery of projects, including quality and timeliness, that impact their domain and potentially one other
Demonstrates strong tactical ability by managing the roadmap for a scrum team responsible for technical issues of diverse scope where analysis requires an understanding of current business or tends
Competent at communicating technical issues with non-technical audiences
Analyzes multiple sources of information and identifies & resolves complex technical, operational, and organizational problems relating to software development.
Collaborates with direct team, managers in org, stakeholders such as Product Owners & PMO
Lead a distributed team of DevOps engineers across San Jose, California, Mexico, Bangalore, and Chicago, setting a clear vision and strategy for PayPal mobile application delivery pipelines. Collaborate with stakeholders and management to plan and define roadmaps for mobile build infrastructure, automation, and deployment processes. Provide regular weekly status updates on project deliverables, ensuring transparency and alignment across the organization.
Champion engineering excellence through robust scrum practices, establishing effective sprint cadences, ceremonies, and delivery rhythms. Drive operational excellence by implementing comprehensive observability solutions, monitoring, alerting, and SLA management to ensure pipeline reliability and performance.
Oversee the engineering standards by which mobile teams at PayPal build, test, and deploy applications at scale. Drive technical excellence in mobile CI/CD practices, advocating for best practices in pipeline automation, build optimization, security scanning, and release management. Provide hands-on technical guidance to engineers on the team as they tackle complex challenges, leveraging deep understanding of mobile development workflows.
Work closely with Platform Engineers and mobile engineering teams to support their day-to-day development needs. Partner with security, infrastructure, and product teams to ensure we are building DevOps solutions that enable mobile teams to move quickly, deploy confidently, and focus on delivering customer value rather than wrestling with tooling and infrastructure.
Always frames solutions in terms of enabling faster, safer releases that improve customer experience. Understands the mobile DevOps landscape and especially what "good looks like" across existing solutions in the market, including emerging tools and methodologies.