Manager, Software Engineering

PayPal • San Jose, CA

23h • Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: We are looking for a talented Software Engineering Manager to help us strengthen our world class risk prevention and mitigation systems to successfully combat cyber fraud. Risk Engineering team is responsible for fraud detection, risk management and regulatory compliance services across PayPal - globally. We design, develop, enhance, and support services that get called across every interaction between Users, Partners and PayPal. To achieve this, we are always looking at advances in technology likes AI, Machine learning and data science and tying those back to business needs. In this versatile role, you will be responsible for helping shape the future of mission critical risk systems. As an engineering leader in our team, you will be collaborating closely with engineering, product, and operations teams across PayPal to design and develop features for our highly complex and heavily distributed risk environment.

Requirements

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

• Proven experience leading back-end development teams working with Java technologies, with ability to make architectural decisions and guide technical implementation.
• Strong knowledge of microservices architectures, REST APIs, and distributed systems design, with ability to define team standards and best practices.
• Familiarity with the Spring ecosystem (Spring Boot, Spring Core, Spring Batch) and capability to evaluate technical solutions and support resolution of complex challenges.
• Deep understanding of software architecture principles (SOA, distributed/scalable architectures, message queuing systems) to facilitate the design of robust and scalable solutions.
• Experience applying design patterns, solid principles, and software engineering best practices, with ability to mentor the team on these concepts and foster a culture of technical excellence.
• Be driven to get results and resolve blockers that get in your way.
• Be proactive and anticipate/handle issues before they escalate.
• Exhibit strong technical leadership and challenge the status quo when needed.
• Demonstrate a high level of curiosity and keep abreast of the latest technologies.
• Bring fresh ideas for how to continuously improve our software and your team.
• Advocate for ways to remediate technical debt on an ongoing basis.
• Advocate & promote clean and scalable coding principles.

Responsibilities

• Directly manages software development projects (including program management) and execution through individual contributors. May also lead project teams across platforms or groups
• Implements processes to drive strong operational hygiene for all components and systems within their group
• Responsible for the delivery of projects, including quality and timeliness, that impact their domain and potentially one other
• Demonstrates strong tactical ability by managing the roadmap for a scrum team responsible for technical issues of diverse scope where analysis requires an understanding of current business or tends
• Competent at communicating technical issues with non-technical audiences
• Analyzes multiple sources of information and identifies & resolves complex technical, operational, and organizational problems relating to software development.
• Collaborates with direct team, managers in org, stakeholders such as Product Owners & PMO
• Lead design, development, and testing of features/functions delivered via applications and services.
• Lead and inspire high-performing engineering teams.
• Drive a results-oriented culture with a strong focus on engineering excellence, execution, and craftsmanship as a customer champion.
• Manage stakeholder planning and communications ensuring key outcomes.
• Develop trusted partnerships with developers, partners, and architecture leaders to drive optimized platform product delivery.
• Foster an innovation culture to develop and explore new ideas and opportunities.
• Work with operations teams to ensure applications and services are highly available and reliable.
• Build, coach, and manage a strong team of engineers that set the standard and can up-level the overall talent of the extended organization.
• Participate in formal and informal code reviews to ensure code quality.
• Be a champion of high-performance, secure, and reliable software services.
• Recruit, coach, and mentor the best engineering talent.
• Balance urgent and effective action, commitment to excellence, and taking the initiative to resolve problems; holds internal stakeholders accountable where appropriate.

Benefits

• This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits.
• For more information visit https://www.paypalbenefits.com.
• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
• We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
• To learn more about our benefits please visit https://www.paypalbenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees