Manager Software Delivery

Knapp IncKennesaw, GA
13dHybrid

About The Position

The Manager, Software Delivery is responsible for overseeing the engineering, coordinating and managing the development, testing, and delivery of software solutions within the organization. This role ensures that projects meet quality standards, timelines, and customer requirements. The Manager will oversee day-to-day activities of the software team, support process improvements, and collaborate with internal stakeholders to achieve successful outcomes.

Requirements

  • Bachelor’s degree in Engineering, Computer Science or equivalent combination of education, experience and training.
  • 5+ years of experience in software development or delivery, preferably in material handling, automation, or intralogistics.
  • 2+ years of experience managing a team or leading projects.
  • Strong organizational, communication, and leadership skills.
  • Authorization to work in the U.S.
  • Travel required up to 15%
  • Passport or ability to obtain passport
  • Professional office etiquette is required at all times
  • Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada)
  • Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.

Responsibilities

  • Manage and support the software engineering and testing teams to deliver high-quality solutions.
  • Coordinate project schedules, resource allocation, and deliverables to ensure timely completion.
  • Collaborate with product management, operations, and project teams to define requirements and priorities.
  • Implement and maintain best practices for software development and testing, including CI/CD processes.
  • Monitor project progress, quality metrics, and team performance; escalate issues as needed.
  • Ensure compliance with security protocols, regulatory standards, and company guidelines.
  • Provide coaching and development opportunities for team members to foster growth and engagement.
  • Support innovation and continuous improvement in software delivery processes.
  • Assist in preparing technical documentation, proposals, and responses to customer inquiries.
  • Act as a technical liaison during customer meetings or demonstrations when required.
  • Communicate project status, risks, and key metrics to leadership in a timely and transparent manner.
  • Perform other duties as assigned.

Benefits

  • 2 remote days per week
  • Half day Fridays
  • A beautiful new, state-of-the-art, office complex in Kennesaw, GA
  • Industry competitive compensation
  • Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
  • 401k with a very generous employer match and no vesting!
  • Paid Vacation & Holidays
  • Profit Sharing
  • Paid Parental Leave
  • Subsidized Daycare
  • Tuition Reimbursement
  • Pet Insurance
  • Subsidized food delivery
  • Monthly celebrations
  • Quarterly employee events
  • Corporate Social Responsibility including recycling, sustainability and volunteering
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